Concur Makes Expense Coding/Tracking Simple!
Updated January 17, 2020

Concur Makes Expense Coding/Tracking Simple!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version


Overall Satisfaction with Concur Travel and Expense

My entire organization uses Concur to code expenses across all departments. We are a multi-service event company, and it is imperative for employees to code all expenses to the specific budgets of each project. Concur Expense has helped us keep track of various expenses in which a company credit card is used to purchase something for an event or something in the office. Building reports and attaching receipts to expenses is very simple and user-friendly, and it is a very straight forward process, which is great for those of us in the office who are needing to do this on the fly.


  • Coding Expenses
  • Tracking Receipts
  • Building reports
  • Notifications


  • It takes some training for a first time user - maybe there are ways in which the coding/allocating process could be made easier
  • I wish there was a way for Concur to be linked to my inbox so that it can automatically add a monthly expense receipt (unless there is already a way to do this??)
  • Occasional glitches when you are trying to change info on multiple expenses in a report
  • Better job coding for expenses.
  • Easy budgeting.
  • Digitalizing expense records.
  • Easy access to expenses made for specific projects.
I have not used any other product besides Concur Expense in the year I have worked for this company, but I can't imagine any reason why I would want to try another product. Concur works very well for what we do, and in my mind, it is the best product for expense tracking/reporting out there (I worked for another company beforehand that also used Concur, so it seems to be a very commonly used platform). Concur works well for our workflow, though I understand if it may be too complex for a smaller company with simpler needs.
Concur is well suited for someone who has a company credit card, and needs to be able to keep track of all expenses made within a month to submit to the accounting department. It's great for organizing all this information in one place so that a report can be made and submitted easy. It's also nice for my company because we have lots of different events, and this allows us to allocate individual expenses to individual projects afterward. It's also great to have all receipts digitalized in one place so there's no need for a paper trail.

Using Concur Travel and Expense

Concur Travel and Expense Support

I have not used support personally, however I work closely with our Accounting Department who seems to use the support team quite a bit and I have not heard many complaints. I do appreciate that the site includes training modules which allow for a new user to learn how to use Concur correctly (I used these on my first time using Concur). It would be nice if we had online customer support instead of having to search for answers, but otherwise the current support system works fine.


More Reviews of SAP Concur