Love Concur, and we will increase our use of it.
January 15, 2020

Love Concur, and we will increase our use of it.

Robbie Robertson | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Professional

Modules Used

  • Expense

Overall Satisfaction with Concur Travel and Expense

We use it across the whole organization. We have approval escalation and reporting/review/approval levels - with purchasing needs on the fly and reorder needs setup. This allows the organization to utilize all the features in purchasing to its fullest. We do not travel much yet, but we have all utilized these features in past positions and agree in unison that the features are professionally managed, the prices and flexibility are great.

Pros

  • Set-up spending/approval limits.
  • Escalation of authority.

Cons

  • Sometimes slow.
  • Sometimes tedious in set-up.
  • Time saving has been marginal.
  • The tracking of expenditures has been useful and helps cut down on overspending.
The prices are more than comparable and they are quite reasonable and very accessible. Lead times for delivery are very fast, allowing for limiting and minimizing our office supply inventory requirements knowing that if we run low the replacement is soon at hand. Delivery personnel is also professional and curious about our staff, and that is a huge plus.
We have benefited by having a central location to go to our company's needs. The reports of spending help with cost controls as does the approval escalation process.
I don't know of products that compete too well with Concur. It takes a lot of the administration, tracking, ordering, and approval out of the mundane tasks of the day. It allows accounting quick and easy assignment of accounts and entry into the ERP.

Comments

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