The ease of travel with Concur Travel and Expense
Updated January 31, 2020

The ease of travel with Concur Travel and Expense

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Standard

Overall Satisfaction with Concur Travel and Expense

We use Concur Travel and Expense to log all our travel and on-the-job expenses. It makes it very easy to log all expenses and submit reports. Having a mobile app makes it extremely easy to make sure no expense gets overlooked or missed.
  • Mobile app
  • Ease of use
  • Ease of tracking expenses
  • Uploading images on the app
  • Required fields
  • Time it takes for an expense to show up
  • Saves time.
  • Easy to track reports.
  • User friendly.
It is the expense software set up by my organization.
TripIt-This allows you to plan all aspects of your trip in one convenient place.
It's ease of use has allowed great time savings for everyone using it and helps to make sure no expenses get overlooked or missed.
With the ease of reporting and tracking, it really helps to make sure you get your expense reports submitted in a timely manner.
This is a great tool for any organization that has employees who need to log all travel expenses or job related expenses.

SAP Concur Travel & Expense Benefits

Service is good and fairly easy to use, once you get the hang of it. It has some issues but overall you can get what you need done in a short amount of time.
  • App-ease to load receipts
  • report tracking-allows you to see where you spend
  • TripIt
TripIt-allows you to plan your entire trip and have all information in one location.
Time saved submitting reports, ease of creating reports, track reports, time saved uploading receipts.
Have not used any other softwares.
Concur makes it easy to create, track and upload all things related to business expenses.

Using Concur Travel and Expense

50 - tracking all business travel expenses.
We use the Concur support team
  • Track travel expenses
  • track dining expenses
  • Helps in reimbursing people who use personal card
  • allows for ease of reporting
  • reports on what a person spends annually
  • track spending by months
I have no say in what software we use.

Evaluating Concur Travel and Expense and Competitors

  • Existing Relationship with the Vendor
Have been using this services for over 5 years.
We would definitely beta test a few services to see which has the greatest ease of use for the person.

Concur Travel and Expense Implementation

Concur Travel and Expense Training

After a few fails, I learned some quick shortcuts to make tracking my expenses easy.

It would be best to have someone within your organization to give you a quick how to.

Configuring Concur Travel and Expense

Using Concur Travel and Expense

  • uploading reciepts
  • uploading reports
  • moving expenses to report
  • app can be touchy
Yes - It is nice to be able to load an expense while on the road and to upload receipts saved on your phone directly to the report.

Concur Travel and Expense Support

The support team is good and do resolve issues fairly quickly. They also respond fairly quickly. The support team is very nice.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Support understands my problem
Quick Initial Response
None

Concur Travel and Expense Reliability

Neutral because I am not sure if we have scaled the service.
As long as i have an internet connection I have experienced no issues accessing the site on a computer or the app.
Once you get the hang of the platform very easy to use and get what you need done.

Integrating Concur Travel and Expense

Relationship with SAP Concur

Neutral, I was not a part of this.
Neutral, was not a part of this