Overall Satisfaction with Concur Travel and Expense
Within my organization, Concur Travel and Expense is used for business travel bookings and for expense management. It is helping increase the efficiency of business travel happening in as large an organization as ours and is a convenient place to manage expenses.
- Searching for travel options
- Making travel bookings
- Submitting expenses for approvals
- Could have more intuitive interface for travel options search
- Analytics for user on travel categories
- Managing expenses with lots of line items can be cumbersome
- Very easy to check and edit travel options especially on multi-city travel
- Hotel bookings are easy to make because of integrated maps, avoiding wrong bookings and re-bookings
- Builds a single travel itinerary so you can avoid looking at multiple emails for hotel, air, and cab bookings.
- Better integration with travel agents' systems
- Expense management is much easier because of tools
Oracle (PeopleSoft) HCM and Financials.
The integration is aided by the right project code and project manager to approve the expenses--very helpful when travel is borne by multiple projects or if there are several projects to choose from.
The integration is aided by the right project code and project manager to approve the expenses--very helpful when travel is borne by multiple projects or if there are several projects to choose from.
For as large an organization as ours, several hundred employees traveled every week (in pre-COVID times). Managing travel bookings and expense management for several thousand employees through Concur Travel and Expense has brought lot of efficiencies to users and approvers. It also helps leadership accurate view into travel and expense spends.
One key benefit has been avoiding the need to seek multiple approvals by the employee. The workflow within Concur Travel and Expense takes care of any approvals required. Any non-compliance is easily identified and the employee gets to provide exception details upfront when submitting the expense report, thus avoiding lengthy re-works.