ConnectWise is so slick you need it to help with IT Automation
Updated December 15, 2017

ConnectWise is so slick you need it to help with IT Automation

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ConnectWise Control (formerly ScreenConnect)

We support 52 retails stores across 6 sates and ConnectWise has been a great tool to assist us with provide remote support to our PC estate. Connection is quick and easy and is a robust tool for Remote Desktop Support and IT Automation. We have not regrets making the move to ConnectWise Control.
  • Great UX
  • Toolbox is slick
  • Great for support calls
  • Would love to see expansion into other mobile platforms where remote access is possible, for example IOS, Android
  • MDM
  • Connect Wise Client in the App Store
  • Increased efficiency of technicians
  • Fast connection speed for remote session
  • Killer price
Much easier UX. We have over 100 PC's and we can list them and make it easier to find.
Very good at remote access for quick software installations while using the tool box. We have found it so easy to wake up the computers and also use the command line without even connect. It is very well suited for all business departments, we use it in Marketing, HR and Operations.

ConnectWise ScreenConnect Feature Ratings

Screen sharing
10
File transfer
10
Instant message
10
Secure remote access with Smart Card authentication
10
Access to sleeping/powered-off computers
10
Over-the-Internet remote session
10
Initiate remote control from mobile
10
Remote management of servers & workstations
Not Rated
Remote Active Directory® management
6
Centralized management dashboard
6
Session record
6
Annotations
6
Monitoring and Alerts
10
Multi-platform remote control
10

ConnectWise Control (formerly ScreenConnect) Training

Great UX, easily to adopt, amazing support!

ConnectWise Control (formerly ScreenConnect) Reliability

ConnectWise Control is the fastest, most reliable remote desktop support software there is on the market!