Overall Satisfaction with ConnectWise Control (formerly ScreenConnect)
At any time we have upward to 25 employees not on this campus. When they have computer issues, I use ConnectWise to solve them.
- File Transfer works well
- Connecting even with slow internet speeds
- Ease of use
- Better chat interface
- There has been no impact other than making my job easier to troubleshoot employees' computers.
TeamViewer was the product I had used for years. The biggest reason for my switch was the reliability of ConnectWise.