Fantastic product
October 30, 2018

Fantastic product

Hugh Valentine | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ConnectWise Control (formerly ScreenConnect)

The whole organisation uses this to connect to our clients. The connection is simple and it works brilliantly.
  • Simple connectivity to all clients
  • Easy to brand to provide familiar experience to clients
  • Cost effective for the business to use for agents
  • Security settings and auditing can be easier
  • Made it much simpler for technicians to access the data they require
  • Simple connectivity no messing around installing agents
Much better in terms of price and user experience
For any MSP wanting to connect with clients easily.

ConnectWise ScreenConnect Feature Ratings

Screen sharing
10
File transfer
10
Instant message
5
Secure remote access with Smart Card authentication
Not Rated
Access to sleeping/powered-off computers
8
Over-the-Internet remote session
10
Initiate remote control from mobile
Not Rated
Remote management of servers & workstations
10
Remote Active Directory® management
Not Rated
Centralized management dashboard
10
Session record
Not Rated
Annotations
Not Rated
Monitoring and Alerts
Not Rated
Multi-platform remote control
10