ConnectWise Control
January 08, 2019
ConnectWise Control
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with ConnectWise Control (formerly ScreenConnect)
Our Technical Services Department uses ConnectWise Control to remotely administer end users machines.
- Remote access to Client machines is extremely fast.
- Customizable User Interface and grouping of clients is nice.
- The ability to have both ad hoc sessions and persistent sessions is appreciated.
- Transferring files between host and client could be handled much better (i.e. similar to LogMeIn or Bomgar).
- Triggering remote commands to a selection of Clients should be an option.
- Access controls to specific Clients could be handled better.
- Technicians are able to efficiently support multiple machines, which allows us to do more with fewer resources.
- The overall cost savings compared to similar solutions is considerable.
ConnectWise Control is substantially less costly than LogMeIn and Bomgar. We selected ConnectWise Control for this reason.