Great Way to Contact!
Anonymous | TrustRadius Reviewer
October 03, 2019

Great Way to Contact!

Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Constant Contact

We have several clients who use Constant Contact to tie into their websites. It allows us to collect information for newsletters, notifications, etc. When we are nearing the end of a development project we will install a Constant Contact plugin which allows our clients to easily choose which lists they want the information to go to. Constant Contact is a great alternative for more complex coding.
  • Constant Contact allows you to track the Analytics of the newsletters that you send out.
  • Constant Contact has a great plugin that works well with WordPress and other CRMs.
  • Constant Contact allows you to edit the style and formatting of your newsletter more than most other mass email sending services.
  • I have not seen the ability to upload HTML to a Constant Contact newsletter form.
  • I like that Constant Contact auto-saves my changes but I would also love to be able to see a save button to reassure myself.
  • We live in a world where people rarely call in. They would usually prefer to submit a question online. Constant Contact allows people to do that and my clients to receive that information quickly and in an organized manner.
  • This in no way reflects the Constant Contact setup but I would always suggest double-checking the email notifications that you have set up. If you aren't careful you could receive thousands of emails as soon as a new landing page goes live and people begin submitting to the form.
Mailchimp works for much smaller companies, but constant contact tends to work for my larger clients. They do an excellent job of keeping lists organized and making sure the information is easily digestible.
Constant Contact is great if you have multiple sign-up lists on your website. If you have a newsletter but also an "ask me more" section on your website then Constant Contact can easily differentiate which list each should go to. I honestly feel like Constant Contact is a great option for smaller and larger websites.

Constant Contact Feature Ratings

WYSIWYG email editor
8
Dynamic content
6
Ability to test dynamic content
7
Landing pages
8
A/B testing
Not Rated
Mobile optimization
8
Email deliverability reporting
10
List management
10
Triggered drip sequences
Not Rated
Dashboards
8
Standard reports
8
Custom reports
9