Overall Satisfaction with Constant Contact
Constant Contact is being used primarily by me at a small non-profit organization. It allows our organization to message our members and register them for events - although we haven't had in-person events in over a year, so primarily it's just been used for email messaging during that time. We have several different groups within our membership base, both geographically can categorically, and CC allows us to target different groups with different emails.
- Email list management
- Analytics of sent emails
- Scheduling sending of emails
- Managing categories of subscribers
- Email design could use improvements - especially with regards to better aligning what I see on the creation screen with what I see in my emails.
- The process of adding a new subscriber recently changed, and it's a strange workflow that doesn't quite make sense.
- During the pandemic emails have been our primary method of staying engaged with our members, and it's worked very well for that.
- At times we send too many emails - and that's always a risk with email marketing.
Do you think Constant Contact delivers good value for the price?
Yes
Are you happy with Constant Contact's feature set?
Yes
Did Constant Contact live up to sales and marketing promises?
Yes
Did implementation of Constant Contact go as expected?
Yes
Would you buy Constant Contact again?
Yes