Overall Satisfaction with Constant Contact
Constant Contact is primarily used for mass email communications for a number of clients that I have worked with for marketing efforts. In addition to email distribution, there is also A/B testing and a reporting suite that displays key metrics relevant to their business. It is easy to use and scales work well.
- Mass email
- CRM utilization
- Testing
- Interface/UI
- Customer service
- Templates
- Efficient platform saves time and money
- Limited capabilities to customize messaging
- Lack of promo code usage
Overall, Constant Contact is the easiest to use with one of the lower price points. It is a great entry-level tool for a beginner in order to graduate into more sophisticated platforms. The design features are a good start along with the subject line testing which is helpful for anyone.
Do you think Constant Contact delivers good value for the price?
Yes
Are you happy with Constant Contact's feature set?
No
Did Constant Contact live up to sales and marketing promises?
Yes
Did implementation of Constant Contact go as expected?
Yes
Would you buy Constant Contact again?
Yes