Constant Contact is the Best Email Platform
Updated October 16, 2025

Constant Contact is the Best Email Platform

Geoff Willoughby | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Email

Overall Satisfaction with Constant Contact

I use Constant Contact to reach all 5000 members in my association. We send out daily and weekly newsletters, calls for action, event announcements, and holiday wishes, as well as many more emails, when needed. I think the data we get from Constant Contact is very accurate and helps us make better choices when sending emails.

Pros

  • easy to send emails
  • great reporting and data
  • the templates are user friendly
  • the distribution lists are easy to add to emails

Cons

  • I do not like the new screen that pops up when scheduling an email
  • Sometimes it is not easy to edit text blocks in emails
  • pictures are not always agreeing with the email blocks
  • We have had an increase in opens and clicks
  • We have had increased attendance at our events
  • We have been at budget in our email line
Constant Contact is very easy to use. The professional templates are great, the editing is easy to use, and the scheduling of emails makes my life easier. Combine all of that with a very fair price, and Constant Contact is the perfect email service for my business. I recommend it to anyone!
Constant Contact and Novi AMS integrate, which makes our lives very easy. Feathr is a little difficult to use, and the results are mixed on reporting. Mailchimp was a very difficult product to use. I had a hard time getting used to it, and I quickly switched to Constant Contact when our contract was up.

Do you think Constant Contact delivers good value for the price?

Yes

Are you happy with Constant Contact's feature set?

Yes

Did Constant Contact live up to sales and marketing promises?

Yes

Did implementation of Constant Contact go as expected?

Yes

Would you buy Constant Contact again?

Yes

The price is very competitive. We have had a very good tick-up in email clicks and views since we started using Constant Contact, the templates are very professional. It is generally easy to use, and we can have multiple users to work on projects. I think Constant Contact is the best email service for my business.

Constant Contact Feature Ratings

Email & Online Marketing
9.2
Dynamic content
10
Landing pages
10
A/B testing
8
Email deliverability reporting
10
List management
9
Triggered drip sequences
8
Reporting & Analytics
10.0
Standard reports
10
Pre-Send Testing
10.0
Spelling and Grammar Check
10
Email Previews
10

Using Constant Contact

3 - Communications, marketing, membership, policy, and executive director

Comments

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