Cvent Event Management Review
Sukrut Dasture | TrustRadius Reviewer
April 26, 2020

Cvent Event Management Review

Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Cvent Event Management

Cvent has been a great attendee management tool for several of our larger learning management programs—the platform streamlines our registration and payment processes, builds in account security, and interfaces with an easy registration process for trainees. Separate events for private, public, and virtual training.
  • The platform is user-friendly. Without much training or experience, you can easily figure out how to create registration sites, set up reports, and manage meeting requests. The celebrity and community forum is very useful.
  • Cvent is able to manage events from end to end—from RFPs and budgeting to event registration and feedback surveys.
  • Cvent does a good job keeping up with the updated technology. They are constantly updating their system based on feedback they've received (enhancement requests) or industry changes.
  • The community forum and customer service team are very responsive. Get instant feedback.
  • Data reporting must be improved. It's quite unknowing.
  • Some of the newer product integrations are still a little clunky.
  • Custom data transferring between events tool.
  • Accurate tracking of trainees for training programs.
  • Increases efficiency, providing our employees with more time to focus on better work and customer care.
This is the most automated tool I've ever used.
Cvent is so easy to use and we have been using it for years, but it is always good to have effective support when it is needed!

Do you think Cvent Event Management delivers good value for the price?

Yes

Are you happy with Cvent Event Management's feature set?

Yes

Did Cvent Event Management live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Cvent Event Management go as expected?

I wasn't involved with the implementation phase

Would you buy Cvent Event Management again?

Yes

For external attendees such as trainees or instructors outside of the organization, Cvent should be used. It will allow the team managing the event to have all registrations in one place and be able to monitor all registrations and declines in one place. I would recommend using Cvent for all training programs and workshops. It is very useful to track attendees.