1. Home
  2. Event Management Software
  3. Cvent Event Management Reviews
  4. User Review of Cvent Event Management
Powerful and feature packed event management software with customer service that is second to none!
Updated May 26, 2021

Powerful and feature packed event management software with customer service that is second to none!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Cvent Event Management

We use Cvent Event Management to manage all our registrations for our public education programs. It is being used by our teams in APAC and North America (HQ). It helps us seamlessly manage registrations, receive, invoice and track payments in conjunction with Stripe.
  • Payment management - seamlessly integrates with our Stripe accounts
  • Registrations - collect participant information, payments, detailed reports for finance
  • Event Management - I like using the very convenient Cvent Event Management function for Supplier venue RFPs
  • Website and Email templates - Makes the creation of great looking websites and emails easy
  • Payments - Cvent Event Management is incapable of having more than one currency account active for an event. This would be useful as we have multiple currency accounts and our participants are from all over the world.
  • More intuitive reports or reports that capture all possible details from an event. As it is, I have to create more than 1 report if I need it to display certain types of information from a participant registration.
  • Integration with Netsuite and Hubspot is difficult to set up.
  • Customer experience - ease of registration and payment.
  • Company and user experience - ease of setting up and managing events, ease of collecting payments, good reporting functions.
  • Cvent Event Management Customer service - YOU GUYS ARE THE BEST - always super helpful and knowledgeable.
  • Very positive impact - It has enabled us to manage events and payments like never before. Clients can now easily register and pay via credit card or instalments.
I used Event Pro many years ago before we started using Cvent Event Management. Basically moved over to Cvent Event Management when EventPro crashed and we lost all our event websites. Netsuite was used by our HQ to manage payments for a virtual event and that crashed really badly as well. I would always recommend Cvent Event Management. 100% better.

Do you think Cvent Event Management delivers good value for the price?

Yes

Are you happy with Cvent Event Management's feature set?

Yes

Did Cvent Event Management live up to sales and marketing promises?

Yes

Did implementation of Cvent Event Management go as expected?

Yes

Would you buy Cvent Event Management again?

Yes

Cvent Event Management is perfect for all kinds of events. The recent upgrades and updates that make it easier to manage virtual and hybrid events have really helped us in recent times. The only caveat is that it is so powerful, packed with features and constantly upgrading that there is a high learning curve. I have been using it for almost 10 years and I'm still learning new things every day!