Cyfe - It does the job!
February 07, 2017

Cyfe - It does the job!

David J. Mumford | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Cyfe

We are using Cyfe to visualize our social media platforms. Providing insight to the marketing department and the organization will help everyone get a better understanding of what is happening in social. We are also tracking and visualizing marketing campaigns using Google Analytics. Having this information available will allow the marketing team to track campaigns and KPI's throughout the campaign so we can adjust based on the results of the campaign.
  • Each of connecting to various social media platforms.
  • Ease of connecting to Google Analytics.
  • Although the response has been relatively good, tough getting used to only talking to support via email. Sometimes explaining what I am trying to accomplish is not always easy via email.
  • Speed of getting new widgets launched. Took a while to get LinkedIn added.
Cyfe more than holds its own vs the competition. The capabilities are strong - especially for the price.
Cyfe is well suited for anyone trying to quickly launched a data visualization tool within an organization. The graphics could be a bit stronger like other vendors.

Cyfe Feature Ratings

Pixel Perfect reports
5
Customizable dashboards
8
Report Formatting Templates
Not Rated
Drill-down analysis
1
Formatting capabilities
3
Integration with R or other statistical packages
Not Rated
Report sharing and collaboration
7
Publish to Web
Not Rated
Publish to PDF
8
Report Versioning
Not Rated
Report Delivery Scheduling
Not Rated
Pre-built visualization formats (heatmaps, scatter plots etc.)
1
Location Analytics / Geographic Visualization
1
Predictive Analytics
1
Multi-User Support (named login)
1
Role-Based Security Model
Not Rated
Multiple Access Permission Levels (Create, Read, Delete)
Not Rated
Responsive Design for Web Access
5
Mobile Application
1
Dashboard / Report / Visualization Interactivity on Mobile
1