Item: D&B Hoovers
Rating: 3
Author: Verified User

Use Cases and Deployment Scope

I am researching background information for client pitches. The attorneys, marketing, and conflicts are all requestors of information.

Pros and Cons

Industry of companies.
Upper management.
Compiling lists.

Customer services takes too long to respond.
Company information is not accurate.
The company research reports are not current.
News could be better.

Company Data

No. I don't trust the revenue information. We need good quality information on small companies which I know is very hard to get. I usually don't filter because I am afraid I will do something.

Contact Data

We always need accurate email addresses which are very hard to get. I wish they had more of them.

Alternatives Considered

S&P Capital IQ

I use Capital IQ almost every day. The whole website is superior to D&B Hoovers in my opinion. I go to Hoovers when I can't find a company there.

Key Insights

Do you think D&B Hoovers delivers good value for the price?

Are you happy with D&B Hoovers's feature set?

Did D&B Hoovers live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of D&B Hoovers go as expected?

Yes

Would you buy D&B Hoovers again?

Other Software Used

S&P Capital IQ, Thomson Reuters Westlaw, Lexis Advance

I use it to look for company information. Being able to compile a list is helpful. Sometimes there is very little on a company and I get a multi-paged report with only enough info to cover one page. Before OneSource merged with Hoovers, we were able to get company research reports. What is on there now is old or no information at all. I wish it had the quality of the information that was OneSource. It is not the first place I go for company information. I start with Capital IQ. The worse is when you need help with the website. You cannot speak directly to the person and the chatbot leaves a lot to be desired.

D&B Hoovers - Leaves a lot to be desired

Software Version

Overall Satisfaction with D&B Hoovers