D&B Hoovers is a company prospecting tool we like to use
Updated August 28, 2024

D&B Hoovers is a company prospecting tool we like to use

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Software Version

D&B Hoovers

Overall Satisfaction with D&B Hoovers

Building prospect lists of companies in selected industry segments in selected geographies to be used by commercial teams for review and identification of new potential prospects. Commercial teams are the primary users, as the information is not deep enough for credit scoring or other applications in a identifying risk related setting, at least for our business.

Pros

  • Extensive company listing
  • Coverage of all countries
  • Ability to filter

Cons

  • Missing data like company revenue or number of employees
  • Better granularity of industry segmentation
  • Mapping of companies or visual representation geographically
  • Helped us develop in many instances long lists of company prospects
  • Identify related companies when searching for a specific prospect
  • Keep track of companies by building smart lists and set up alerts
The basic company data such as location, website, general contact details is okay. It however lacks an accurate company description, as many are automated based on industry SIC code. Also, more detailed fields on company profiling are missing. Not all websites are known. Not all companies are segmented into the right industry segment.
Very basic information based on key personnel and job title. It does not include a lot of buyer persona data nor custom information about a general business. The descriptions are primarily automatically generated based on their industry segment, and not tailored to the specific company. They should focus on completing empty data fields.
Zoominfo has much more rich data, longer lists of persons, and more accurate descriptions and estimation of business sizes, both in terms of revenue and personnel. However they are very focused on United States, so their coverage of other parts of the world is really limited. This is where the coverage of D&B Hoovers is much better, because it truely is a global coverage.

Do you think D&B Hoovers delivers good value for the price?

Yes

Are you happy with D&B Hoovers's feature set?

Yes

Did D&B Hoovers live up to sales and marketing promises?

Yes

Did implementation of D&B Hoovers go as expected?

Yes

Would you buy D&B Hoovers again?

Yes

Great tool for building company or contact prospect lists in certain geographies (both regions and countries) and various industry segments. However additional filters on for example company revenue or a number of employees quickly reduce the list of prospects because for a large group of companies this information is missing or not accurate.

D&B Hoovers Feature Ratings

6.8
Advanced search
7
Identification of new leads
8
List quality
6
List upload/download
7
Ideal customer targeting
5
Load time/data access
8
4.3
Contact information
3
Company information
5
Industry information
5
4.4
Lead qualification process
2
Smart lists and recommendations
7
Company/business profiles
4
Alerts and reminders
6
Data hygiene
3
Automatic data refresh
5
Tags
2
Filters and segmentation
6
Sales Intelligence Email Features ()
Not Rated

D&B Hoovers Support

Very responsive and willing to think along with any raised questions or concerns.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Support understands my problem
Support cares about my success
None
Yes - Yes
When a user interface issue occurred within a certain view, they took the time to investigate and replicate and offer a solution.

Comments

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