My Honest Feedback on Hoovers
April 09, 2022
My Honest Feedback on Hoovers
Score 8 out of 10
Vetted Review
Verified User
Software Version
D&B Hoovers
Overall Satisfaction with D&B Hoovers
One consistent challenge I have has been working with the assigned representatives that have been assigned to my company's account. In my experience, they have not been reliable and I have to always make a huge effort to get information conveyed to me. The software itself is fine, but it's not intuitive to report information that needs to be updated. For example, sometimes websites that do not work are accounts pages. It is not clear where to report it, and once it was found, no one followed up about the issue being resolved.
- The date base is easy to navigate.
- I have been able to find information on most companies.
- I like the option to be notified by email of any changes to a company that I save.
- Better and clear communication for the tech. dept
- Better and clear communication from the Hoover reps for customer accounts.
- It has been a big help in identifying company information and relationships between companies, so our database can be more accurate.
Do you think D&B Hoovers delivers good value for the price?
Yes
Are you happy with D&B Hoovers's feature set?
Yes
Did D&B Hoovers live up to sales and marketing promises?
No
Did implementation of D&B Hoovers go as expected?
No
Would you buy D&B Hoovers again?
Yes