D&B is a transformational game changer for Master Data Management
September 28, 2018

D&B is a transformational game changer for Master Data Management

Greg McLaughlin | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with D&B Hoovers (formerly Avention)

At Neopost USA and also at Getty Images, we used D&B as the backbone to our Master Data Management platform. We regularly DUNS matched about 2 Million Customer and Prospect records against their pool of 500 Million records to cleanse and enhance our critical business data. We also implemented Hoovers as a means for our Customer Information team to easily look up and resolve miss-matching records as well as a tool for our Sales Reps to become intimately knowledgeable about their Customers and Prospects prior to the Sales Calls. Additionally, our Marketing team used D&B to supplement their targeting efforts and identify new prospective companies to add to our acquisition campaigns.

Pros

  • Amazing source of data. The best, cleanest, most reliable database in the world.
  • DUNS Matching process. Unparalleled in its accuracy .
  • Customer Service. They make themselves an indispensable member of your team.

Cons

  • Their order management process is cumbersome
  • Negotiating can be difficult as their Sales teams always have to seek multiple approvals to move forward
  • They don't advertise their big picture strengths and their transformative capabilities nearly well enough
  • The ROI has been significant in terms of improved close rates, increased CRM adoption, end user satisfaction and effective marketing segmentation.
LinkedIn
Mintigo
InfoUSA
ZoomData
Any company with a CRM system where the data is duplicative, lacking detail and/or inaccurate has a need to match and append their data with D&B. Also, any company looking to effectively target their addressable market should also connect with D&B. Lastly, and company with a robust direct Sales team should be using Hoovers to help their Reps approach their clients from a strong position of knowledge and strategic information.

D&B Hoovers Feature Ratings

Advanced search
9
Identification of new leads
9
List quality
10
List upload/download
10
Ideal customer targeting
8
Load time/data access
9
Contact information
9
Company information
10
Industry information
10
Lead qualification process
8
Smart lists and recommendations
9
Salesforce integration
10
Company/business profiles
10
Alerts and reminders
9
Data hygiene
10
Automatic data refresh
10
Tags
9
Filters and segmentation
9
Sales email templates
8
Append emails to records
8

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