Data.com: Simple to use and trustworthy
December 08, 2017

Data.com: Simple to use and trustworthy

Thomas Henderson | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Data.com

We use Data.com within the sales department. It allows a single location for our team to identify contacts within an organization and find accurate email addresses. We use Data.com alongside of LinkedIn Sales Navigator to ensure that we are reaching out to contacts that are still working with a company.
  • Find email addresses of contacts within a company.
  • Easy to refund "points" spent on incorrect addresses.
  • Able to sort by specific criteria i.e. title, date last updated, alphabetically, etc.
  • Deeper reach of companies that are online.
  • Data.com does well with larger well-known companies, it does struggle with contacts at businesses under a certain level.
  • Find a way to link contacts and their LinkedIn profiles so they are automatically removed if a contact is no longer with the company.
  • Interface could use some updating as well to be more intuitive.
  • Efficiency through ease of finding email addresses
  • Reps aren't spending time finding contact info in multiple places
  • Only pay for contacts that you need
When we first purchased Datanyze, they had an email address portion of the site. The platform changed about halfway through our contract and no longer included access to email information. I believe that functionality is back as a feature of Datanyze. However, it always seemed to struggle providing quality contact information. I haven't used Datanyze since they refreshed their platform but was unimpressed with the quality of information they provided. Data.com's data has always been superior.
Data.com is best suited for sales teams that have a robust outreach program. For teams that are taking an account based approach, this is a great tool to identify email addresses of multiple people within an organization. This could also be a great tool for those wanting to expand their network in a specific vertical.

Data.com (discontinued) Feature Ratings

Advanced search
6
Identification of new leads
9
List quality
7
List upload/download
7
Ideal customer targeting
7
Load time/data access
10
Contact information
7
Company information
4
Smart lists and recommendations
6
Salesforce integration
Not Rated
Data hygiene
7
Tags
Not Rated
Filters and segmentation
7