Overall Satisfaction with DataMotion
DataMotion is able to keep my information secure and I have much trust in the product. I [do] not have any issues sending private information for my company through the service. I have had to send social security numbers and wage information and have no qualms about it. I have not had any trust problems arise ever and I do not foresee any arising.
- Secure sending
- Easy to access
- No errors ever
- I do not see any issues so far.
- Easily send information
It makes things easier to run and smooth.
We do not.
Do you think DataMotion delivers good value for the price?
Yes
Are you happy with DataMotion's feature set?
Yes
Did DataMotion live up to sales and marketing promises?
Yes
Did implementation of DataMotion go as expected?
Yes
Would you buy DataMotion again?
Yes
Using DataMotion
5 - they are the higher positions that send out secure information
- secure emails
- using it to send customers information
- not sure
Evaluating DataMotion and Competitors
Not Sure
- Ease of Use
This was the most important. We did not have extra time to focus on different items.
We would choose the same
DataMotion Support
Pros | Cons |
---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success | Slow Initial Response |
We did not need any.
We always have no issues with support
Using DataMotion
Pros | Cons |
---|---|
Like to use Relatively simple Easy to use Consistent Quick to learn Convenient Familiar | Requires technical support Feel nervous using |
- run reports
- reading data
- reading results