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DataMotion

DataMotion

Overview

What is DataMotion?

DataMotion integrates modern secure information exchange into the systems users are in today. A variety of flexible APIs, a no-code web component, connectors, and pre-built solutions enable integration with existing workflows without having to replace systems or develop a…

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Recent Reviews

DataMotion Review

9 out of 10
April 18, 2024
We use DataMotion to securely share information and details that are sensitive in nature and that shouldn't go over plain email. …
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The use of DataMotion

3 out of 10
March 19, 2024
We use DataMotion to correspond with other offices for situations such as setting up appointments, referring patients, corresponding with …
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DataMotion is good

8 out of 10
February 28, 2024
Incentivized
It is used to send secure and encrypted documents from one person to another, especially for documents containing sensitive information, …
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Necessary

8 out of 10
December 14, 2023
Incentivized
My organization gathers personal/private information so we use DataMotion to send secure information via email. If my colleagues and I did …
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DataMotion Review

7 out of 10
December 14, 2023
Incentivized
We use DataMotion to communicate about PHI. DataMotion lets us send HIPAA-protected information via email. As a research assistant, I am …
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Easy to use

10 out of 10
July 06, 2023
We use DataMotion across our whole organization and is used to securely send documents to lenders and/or customers. We do real estate …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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N/A
Unavailable

What is DataMotion?

DataMotion integrates modern secure information exchange into the systems users are in today. A variety of flexible APIs, a no-code web component, connectors, and pre-built solutions enable integration with existing workflows without having to replace systems or develop a new solution from…

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://datamotion.com/contact-sales

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is DataMotion?

DataMotion provides a secure digital exchange platform that changes how organizations communicate, collaborate, and share information with customers and partners. Users in financial services, insurance, healthcare, and others can leverage the company’s secure messaging and document exchange solutions to simplify and streamline processes, without sacrificing security or compliance. DataMotion offers a variety of pre-built solutions as well as a no-code web component, APIs, and other connectors for integration into a variety of systems. Boasting military-grade encryption and a zero-trust, governed database, DataMotion supports compliance with rigorous corporate policies and government regulations, such as HIPAA, PCI-DSS, CJIS, and FINRA.

The vendor states that in the healthcare sector, DataMotion is a DirectTrust™ accredited and Drummond certified HISP/CA/RA, offering Direct Secure Messaging to facilitate simple and modern clinical exchange. With over 2.5 million clinical end points and access to over 5.3 million NPI addresses, DataMotion enables nationwide exchange with clinical as well as non-clinical endpoints.

DataMotion has 20 years of experience designing solutions to secure email, message, and file exchange needs. The DataMotion secure data exchange platform and DataMotion Direct services are HITRUST CSF® certified.

DataMotion Features

  • Supported: Integration into existing systems and workflows
  • Supported: APIs, a no-code web component, and connectors for easy deployment
  • Supported: Single sign on and Enterprise IdP integrations
  • Supported: Mobile app for storing and sharing secure files
  • Supported: Scalable to millions of users
  • Supported: Military-grade encryption and a zero-trust design
  • Supported: SafeTLS secure inbox delivery without keys or codes
  • Supported: Detailed logging, tracking, and reporting
  • Supported: FedRAMP-certified Microsoft Azure public cloud deployment
  • Supported: DirectTrust™ Accredited and Drummond Certified technology

DataMotion Screenshots

Screenshot of The DataMotion self-service center provides one-stop access for DataMotion products and free trials. It also has answers to frequently asked questions, documentation, and options to get support.Screenshot of The DataMotion mobile app for Apple iPhone and iPad is available for all DataMotion customers. Linking with an existing DataMotion account, disk quota, and message retention period, it extends secure exchange with users wherever they are.Screenshot of The DataMotion secure message portal login includes single sign-in option with Google, Microsoft, and Apple credentials. OAuth2 support is available for corporate IdP integration (Okta). The portal can be customized and co-branded with corporate colors and logos.Screenshot of DataMotion offers documentation, helper libraries, and SDKs, available in a self-service customer center, for API integration.

DataMotion Videos

DataMotion Overview
Introducing DataMotion's Secure Message Center
DataMotion's No-Code Experience

DataMotion Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Mobile Web
Supported CountriesInternational support
Supported LanguagesEnglish, Spanish, French, German, Italian, Portuguese, Chinese

Frequently Asked Questions

DataMotion integrates modern secure information exchange into the systems users are in today. A variety of flexible APIs, a no-code web component, connectors, and pre-built solutions enable integration with existing workflows without having to replace systems or develop a new solution from scratch. DataMotion's focus is on creating easy-to-use secure messaging and document exchange, so organizations can improve their user experience and increase efficiency without sacrificing security or compliance.

Webroot Email Security Powered by Zix, Virtru, and Proofpoint Email Protection are common alternatives for DataMotion.

Reviewers rate Ease of integration highest, with a score of 8.4.

The most common users of DataMotion are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(191)

Attribute Ratings

Reviews

(1-4 of 4)
Companies can't remove reviews or game the system. Here's why
March 20, 2024

Very easy to use

Score 10 out of 10
Vetted Review
Verified User
Incentivized
DataMotion is able to keep my information secure and I have much trust in the product. I [do] not have any issues sending private information for my company through the service. I have had to send social security numbers and wage information and have no qualms about it. I have not had any trust problems arise ever and I do not foresee any arising.
  • Secure sending
  • Easy to access
  • No errors ever
  • I do not see any issues so far.
I would feel comfortable sending all information through DataMotion.
  • Easily send information
Very easy to use and manipulate.
It makes things easier to run and smooth.
We do not.
5
they are the higher positions that send out secure information
  • secure emails
  • using it to send customers information
  • not sure
at this time I would renew to be able to keep our information secure
Not Sure
  • Ease of Use
This was the most important. We did not have extra time to focus on different items.
We would choose the same
We did not need any.
We always have no issues with support
na
Very easy to use and send to others.
  • run reports
  • reading data
  • reading results
Score 9 out of 10
Vetted Review
Verified User
I have worked in several agencies/companies that assist customers moving into the various public cloud services as well as other vendor work where username, password, credentials, access keys and many more secure items have to be sent. Oddly enough, many companies do not have their mail servers, Exchange, for example, configured to support secure email. We as a company do but most of the customers don't, so we find it difficult to help them send such sensitive info internally and externally. We have started recommending them to use DataMotion. We absolutely love it. Extremely simple to implement, no negative effect on our current mail service either. Great to see a product that works and does exactly what it claims it can do. Our team has transitioned to DataMotion instead of using our O365 mail for sending secure messages.
  • Easy to understand once you receive email that there is a secure message.
  • Can wipe messages after they are sent and read.
  • Can be used for both internal and external email addresses.
  • When receiving email it says I can login via a new account or it gave me options to login with my gmail or facebook. But sometimes that option is not available and I don't know why.
It is best suited for customers that do not have their email server setup for secure emails. Not suitable most of the times for customers that have O365 and have already configured secure email services.
  • Not applicable at this time as far as ROI.
  • This did cost us more money when we could have just used our existing secure email service built into O365
Na
This product provides a level of security we do not have by default in our mail system. We have tried two other products over the years and did we found data motion is more well rounded. Our goal for the next 12 mo this is to expand and merge with three other companies so we will be looking to use the same for the other entities
I already answered this
It was paramount for us to be able to use single sign on as well as SafeTLS. Made the integration extremely simple as we did not have to give out unique passwords nor have the users create new accounts in DataMotion. We believe with our planned acquisitions this year we will be able to easily integrate those other IT assets and deploy Datamotion in those areas as well.
This was not a major factor as we expected to be setting up the DataMotion SecureMail on-premise. Since we have had about 90% of our systems migrated to the cloud 4 years ago, finding out that we could also run this in the cloud, right alongside our Azure AD, was a pleasant surprise.
We do not have any plans at this time to integrate with the APIs. I don’t u sweat and why you are forcing people to type so many longer answers to questions when there maybe little to nothing to say such as this question.
3
They support the Active Directory, m365 and email systems.
1
Someone that understands security and email systems.
  • Send secure emails
  • Receive secure emails
  • Secure emails using outlook
  • Secure emails vie web outlook
  • Na
  • It is like you asked the same question 3 different ways
We have more testing to do before we decide if we will make a final decision to use the product as we believe we would also implement datamotion for the acquisitions we have planned for this year
No
  • Cloud Solutions
  • Scalability
I would not change our process
  • Implemented in-house
No
  • Na
Make sure to break up the implementation in phases
  • No Training
Yes
Just right
Not at this time
No - we have not done any customization to the interface
No - we have not done any custom code
I said in the previous question we did not customize anything so why ask this question.
No we did not purchase premium support as at first we were doing a POC. I do not understand why I am being recommended to add 50 to 200 words to state why we did not buy premium support.
No
We only called once and were directed to a website tech document.
We have only had to speak with support on the initial setup. When we did, the issues were resolved on the first try.
I tell you this survey should give options to not have to fill out 50 words to 200 for every single question or rating. I mean come on already. You try to entice people with a $25 gift card and this is taking forever to fill all this out.
  • Why do I have to list functions. I am about to just cancel this ridiculously
  • Long multi section survey
  • This survey is cumbersome
Ridiculous question. It’s scalable and that is why we would want to use it
Why are you asking me
  • Exchange
It was not difficult
  • No others at this time
  • Single Signon
This question was already asked previously
I was not involved with that part
No tips to share.
No
  • Fix this long survey. Previous question asked me if we have gone through the upgrade process and said we have not. Yet the next question I this one
  • I cannot imagine why you would ask this question. I mean enough already. What do you think I expect as a benefit? We expect the upgrade to work, fix the issues that your company introduces with bugs and problems and not cause any issues after the upgrade
No
No
Deb Kelleher | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Our organization uses DataMotion Secure Email for all emails containing sensitive attachments. We also offer the option for our clients to access it to send info to us that they feel is classified or sensitive. One of the features we prize is the access to when folks have opened and downloaded from our emails. It has proven helpful many times.
  • Encryption
  • Security
  • Easy to use
  • Address book
  • Skip a space before signature appears
I have not experienced a time when DataMotion did not fit the bill.
  • Improved employee effectiveness.
  • Increased security.
We keep DataMotion separate from our other email, so this does not apply.
Our clients have become accustomed to our DM emails.
It was so long ago that we evaluated other products before choosing this one that I cannot recall.
Due to our staff being less savvy when it cones to security, we have opted for not integrating DM into our regular email.
I have not needed premium support. The product works well with very few glitches.
Yes
The team was extremely helpful and resolved my issue with real-time personal support.
About a year ago, we encountered an issue with the service. The team got to work immediately and helped me with the problem. It was resolved so quickly - better customer service experience than I am used to experiencing.
The support is great and quick.
If the address book could more easily populate into the email, you'd get a 10.
Laurie Billups | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User
Incentivized
DataMotion is used by all of our employees to ensure that any emails with protected information are handled securely.
  • Web interface is easy to use
  • Integration with Outlook is great especially when both parties use DataMotion
  • Installation is easy from the web interface
  • Navigating the web interface is pretty intuitive
  • We ran into an issue where if you BCC'ed yourself on an email it showed the recipient that you did it
  • Plugged into Outlook as part of Office 365, DataMotion sometimes gets disabled based on its slowness
  • You have to know how to Sweep the Inbox periodically to get the DataMotion messages to show up in Outlook instead of having to use the web interface
  • I wish it would force my users to change their passwords every 60-90 days and would let me set that as the admin
If both parties are using DataMotion as a plug-in with Outlook, the experience is almost seamless. You can read the email within Outlook and retrieve attachments without having to use the web interface. Most of the folks we deal with prefer it over the Outlook 365 encrypted email for ease of retrieving secure emails. It can be annoying when it times out and Outlook disables it unless you are familiar with how to fix that issue.
  • DataMotion allows us to handle data securely via email with an easy to use approach.
  • It's easier to get employees to be compliant when the applicable software is easy to use
  • There are less Help Desk requests because DataMotion is easy to send and easy to retrieve
We compared several before signing the contract with DataMotion including Zix. We looked to see what companies were using in terms of the secure emails we were receiving and looked those up to see how they worked and the costs involved. It came down to DataMotion and Zix and DataMotion was more cost effective.
Tech support with DataMotion is great! They respond quickly when you have a question or an issue.
Yes
Evidently, there's difficulty getting DataMotion to work as a plug in with Outlook while working in virtual environments, like using terminal server. We were advised to upgrade our version of Office to 365, and now that my entire staff is on a monthly subscription, guess what? Their secure email still does NOT work in a virtual environment. Tech support is constantly trying to up-sell us to other products with the parent company, but has not been able to solve this issue for months now. They are not willing to do a pro-rated refund for their inability to correct this issue either. I cannot afford to pay for two contracts at the same time because they cannot get their product to work.
Back when it was DataMotion, before Rain Networks took over, yes. Filipp was always responsive, helpful and friendly.
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