Our department loves DemandTools!!! We use it multiple times every day!
December 03, 2019

Our department loves DemandTools!!! We use it multiple times every day!

Jared Wacht | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • MassEffect
  • MassImpact
  • Find / Report ID's
  • PowerGrid

Overall Satisfaction with DemandTools

Our Business Systems and Sales Operations teams use DemandTools every day for various work. It solves mass data update requests that are much more cumbersome to do in DataLoader. This tool has much more functionality and essentially makes SF DataLoader useless.

Pros

  • Mass data updates.
  • Mass record inserts.
  • Mass record re-assignments.
  • Mass record deletes.

Cons

  • The performance of the interface could be better. The app frequently freezes for large data manipulations (100K+ records)
  • Performance in all tools could be sped up.
  • Positive: Much faster mass data manipulations
  • Positive: Much better tool than DataLoader, essentially replaces it
  • Positive: Very fast territory updates, which leads to more sales in our Sales Org.
DemandTools is essentially the best mass data manipulation tool on the market for working with Salesforce data.
DataLoader is old, out-dated and cumbersome to use. This tool is what DataLoader wishes it could be and essentially replaces it as it surpasses it in every way possible.

Some of the key features of DemandTools over DataLoader are the "expert logic" checkbox which allows for detailed logic-based searches, saving scenarios (repeatable tasks) and the PowerGrid tool in general. After beginning to use DemandTools in 2016, I have used DataLoader maybe 1 time since.

The only use case for DataLoader over DemandTools is to view/export deleted records. That is so far the only thing I've found that DemandTools cannot do that DataLoader can.
Their support is fantastic. Very responsive and helpful. Never had an issue with them that wasn't resolved withing 2 business days.

Do you think DemandTools delivers good value for the price?

Yes

Are you happy with DemandTools's feature set?

Yes

Did DemandTools live up to sales and marketing promises?

Yes

Did implementation of DemandTools go as expected?

Yes

Would you buy DemandTools again?

Yes

DocuSign, PowerDialer for Salesforce, from XANT (formerly InsideSales.com), Conga Contracts (formerly Novatus)
Mass data updates, mass record inserts, mass record re-assignments,mass record deletes,mass data manipulation in general.

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