Informatica Intelligent Cloud Services Reviews

36 Ratings
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Score 7.8 out of 100

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Reviews (1-11 of 11)

Manish Sharma | TrustRadius Reviewer
January 18, 2020

Leader in ETL tools

Score 9 out of 10
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Informatica Integration Cloud is being used by my department, which currently processes 100K of data each day. Data is sent to our employees, which helps us to solve customer problems.
  • Bulk API is very fast
  • Smart lookup to relate reference records
  • More descriptive errors
I would rate Informatica Integration Cloud highly because they have been serving us well for the last three years. Data are scheduled on time and without any delays.
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Oleg Kuchkin | TrustRadius Reviewer
October 24, 2019

ETL tool at its best

Score 9 out of 10
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Its being used to transfer data & keep it up to date from SAP to Salesforce for our Sales Reps to make and maintain sales.
  • Transfer data between system, volumes are not the issue
  • Keeps different system in sync to support sales
  • Fredlier front end, with more click and drag functionalities
Inserting updating new data, keeping data in sync.
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Anonymous | TrustRadius Reviewer
November 04, 2019

Great analytics and data extract transform load solution

Score 8 out of 10
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Informatica Cloud is being used as the primary data extract transform and loading software so we can pull data and analyze insights from our digital transformation efforts serving small to mid-sized firms in bringing the power of digital platforms to their businesses. It is helping solve the problem of getting data and making it actionable by non-technical users.
  • Extract transform load
  • Data processing
  • Data pipeline formation
  • Integrations
Informatica Cloud is relatively older software but it works well for mid to large-sized enterprise scenarios well for where the requirements are solidly defined. I think we wouldn't use this for an earlier stage company as there are other solutions out there.
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Vaibhav Khanna ☁⚡ | TrustRadius Reviewer
March 06, 2019

Informatica Cloud is a must for any organization that uses Salesforce

Score 8 out of 10
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It is being used by our Integration team. Basically, it is used to solve business problems where integration needs to be done between a legacy system and Salesforce.
  • First and foremost is its capability of integration
  • Secondly, the transformation is just so simple
  • It has everything which you need to start from scratch and deploy in the cloud.
  • Incremental jobs can run very slowly on large table updates. Incremental jobs do not work at all for history tables.
  • No real ability to report on what jobs you have set up or the performance of those jobs (failures, number of records copied, etc.).
  • It is only available within the user interface and you basically have to copy paste it from the browser if you want the information.
The ability to replicate tables from one target to another. It takes care of all of the field type creation and adapts to new fields being created on the fly without having to alter the target. It has a very easy learning curve with a point-and-click interface. It's good for regular business analysts who are not very technical.
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Feng Cai | TrustRadius Reviewer
March 02, 2019

Good for the value

Score 8 out of 10
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Right now we are still in test phase. It is used for ETL from local server and AWS.
  • We like the fact that Informatica Cloud can connect to all on premise and cloud databases with TLS 1.2, which helps to ensure data transfer is secure.
  • I especially like the Mapping Designer which is easy to use and does the job efficiently.
  • Informatica Cloud's replication allow us to replicate data between load and cloud servers in near real time.
  • Coming from the Informatica PowerCenter world, IDE is different so it might take some time to get used to.
  • The error information seems less informative than PowerCenter.
  • Hopefully the tool can have online patch capability so that we can keep outages to minimum.
Informatica Cloud is designed to do ETL between on-premise and cloud servers. As organizations move certain parts (or all) of IT into cloud, there will be a long period of time in which both environments coexist. We use Informatica Power Center to do ETL in a local data center, I am glad we can do the same thing to cloud.
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Anonymous | TrustRadius Reviewer
February 20, 2019

Informatica Cloud -- a professional level product for professional organizations

Score 8 out of 10
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We currently use Informatica Cloud to integrate data between our Oracle financial system, and our internal transactiton processing system. Being cloud-based, we do not have the added overhead of maintaining our own server infrastructure to implement this solution. Informatica Cloud is a critical part of allowing us to meet both our technical and business requirements.
  • Informatica Cloud has a relatively easpy learning curve for new users and developers
  • Multiple database sources and targets are easily defined
  • Extensive built-in features and functions allow us to define the required mapping for our data needs
  • Some of the error messages are cryptic and difficult to discern the meaning and cause of the error
  • The ability to use sophisticted and complex SQL is somewhat limited
  • Some of the syntax for the built-in data formatting is a little difficult to understand
Informatica Cloud is a great tool for use when data must be formatted consistently. Once configured, it is very robust and reliable. It is also well-suited for an organization without a robust IT staff to maintain a full server infrastructure. It offers a cost-effective approach to high-quality data integration for even the largest organizations. Organizations without staff experienced in data analytics may find it challenging to take advantage of the more complex results of this tool.
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Anonymous | TrustRadius Reviewer
February 20, 2019

Great for agile BI teams, complementary to PowerCenter

Score 8 out of 10
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We use both Informatica Cloud and Informatica Power Center enterprise-wide as our primary ETL tool. It helps manage our internal gateways moving around data from our ERP systems into containers and other tools for extracting into reporting or analytics. Our primary use of the cloud product is to extract data from both our internal systems and our external CRM tools (i.e. Salesforce) into Azure Data Warehouse instances for us to leverage with BI tools and Website personalization tools.
  • Once the secure connection is established it’s quite easy to operate and create new jobs. The controls are simple, and we appreciate the fact there are not a lot of complex fine-tunings required. Navigation is also easy, and we enjoy the ability to open multiple tabs in the browser to work on multiple projects.
  • The monitoring functionality works well to help track the progress of the jobs, again, without too much complication. In a fast dev environment, speed is essential and we quickly seeing the status/progress of jobs as well as any errors if the jobs fail helps us maintain speed.
  • The web interface is a lot easier to interact with than the client/on-prem version. Putting much of the heavy lifting of interacting with the tool onto the shoulders of the browser makes it easier to keep multiple sessions open and get in/out quickly without having to VPN into the office.
  • Price is a factor, the charges for each and every connector to various systems can add up, and seem to be annual expenses to account for in budget each year. We switched to just using Cloud between 2 systems so we only have to pay for 2 connectors because the price is pretty high. For other sources we’ve begun building out in Mulesoft to keep the budget in check.
  • Access to customer service is not the greatest. When running into problems the first line of defense for cloud is that it is not a Cloud issue and they cannot help. They are correct, of course, but could at least offer some support services to help us track back through permissions and secure agent setup to help identify and fix our issues, not just brush us off.
  • Updates to the Cloud product seem to hit without too much communication or follow through. While some of this could be prevented by our internal Administrator, I do think the level of communications from Informatica to the Admin are very thin as well. New features should be broadcast when you log in, and changes should be communicated within the app, and that does not happen with Informatica Cloud.
Informatica Cloud is an excellent tool for freeing up trapped data in your internal systems and exporting it into a cloud data warehouse or SQL container. Especially if you have any internal SQL query generators that allow you to copy and paste into the Source setup. For example, we use Business Objects internally, and you can build out the query you need inside the firewall with that, then paste it into the query within Informatica Cloud while establishing the Source connection. This way you are not writing all your source parameters by hand, cutting new jobs setup time by 50%. Where Cloud will not suit you well is if you need significant visibility to the health of the system from a tracking, monitoring or error handling standpoint. Cloud will tell you it failed, maybe give you an example error, but has no further troubleshooting or diagnostic assistance to offer.
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Anonymous | TrustRadius Reviewer
February 20, 2019

Informatica Cloud is an amazing resource for data import automation and duplicate checking

Score 9 out of 10
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Verified User
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We use Informatica Cloud to help leverage data and reporting in our instance of Salesforce. It is used daily to import new contacts and leads to our instance of Salesforce to allow for better tracking and elimination of duplicates and other data integrity issues. We originally used native Salesforce support for importing but found that Informatica Cloud provided so much more depth and insights.
  • Data importing
  • Duplicate checking
  • Duplicate elimination
  • Data tracking
  • Data import automation
  • The UI can be somewhat difficult to get used to. This recently changed and was made somewhat better, but it is still somewhat difficult for new users to work.
  • Some of the duplicate management is hidden or hard to find initially.
  • The single Sign-on integration at first can be tricky to navigate if you aren't a Salesforce Admin.
If you are wanting to run any kind of data importing automation, Informatica Cloud is essential for your day to day business operations. We don't know of another tool that does all that Informatica Cloud can do. Manual imports with Informatica are also great because there is so much more you can do with it than native Salesforce import tools leverage. It is a great tool. It might be seen as overly complicated if you are just doing it for small, one-off manual imports, but if they are going to be at any kind of regularity, it is a great tool.
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Anonymous | TrustRadius Reviewer
February 15, 2019

Informatica Cloud, from a real user.

Score 8 out of 10
Vetted Review
Verified User
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Informatica cloud is used to connect our numerous Cloud SaaS solutions to our internal and cloud data platforms. It is used exclusively by our Technology department.
  • Informatica does a great job partnering with other Cloud solution providers, creating packaged solutions.
  • I'd like to see Informatica combine the Informatica Cloud and PowerCenter capabilities.
Informatica is a great solution for connecting SaaS-based solutions to either your cloud-based data warehouse and/or your on-premise data warehouse.
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Raviraj Raikar | TrustRadius Reviewer
April 21, 2016

Cost Effective Data Integration Software for Low - Mid Complex Architecture

Score 7 out of 10
Vetted Review
Verified User
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Informatica Cloud Data Integration Suite is used by our client for seamlessly integrating data between Infor ERP and Salesforce CRM. Salesforce CRM is used across Organization by the key users of the different business entities. Informatica Cloud Data Integration helps in asynchronous transfer of data from Infor ERP to Salesforce CRM and vice versa. Since it is a cloud based application, a physical server is not required to house the applications. It helps meet the business requirements and is very cost effective.
  • Implementation of any integrations with Informatica Cloud Data can be done easily. A consultant with base knowledge about integrations can easily implement.
  • It has inbuilt aggregate functions which can be used during mapping source table fields with target table fields.
  • Source and Target database connections can be easily configured with minimum no of steps.
  • Source data can be easily filtered through by applying conditions.
  • It doesn't quite support complex implementations.
  • It doesn't support complex SQL Queries.
  • Working towards attaching a document to a mail, needs a work around. A shell script has to be written and to be executed.
  • Configuring integration for Re-processing of failed records needs proper design of the system.
Informatica Cloud Data Integration is well suited for integration projects which involve non-complex architecture. For non-complex system integrations, Informatica Cloud Data Integrations is one of the most cost effective tools. Informatica Cloud along with MDM is widely used for integrating with Salesforce CRM. MDM helps in removing the duplicate customer information, and site/address details. For complex system architectures one would need to use Oracle Data Integrator or Informatica Power Center.
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Anonymous | TrustRadius Reviewer
May 24, 2016

Standardized and Automated Data Imports Using Informatica Cloud

Score 9 out of 10
Vetted Review
Verified User
Review Source
Informatica Cloud is an application integrated with TargetX SRM and It is currently used by the Office of Admission, and eventually the Office of Graduate and Professional Studies as well. Informatica Cloud is used for importing data into our CRM (TargetX) through the use of built-in data mappings.
  • Informatica Cloud is a great tool for automating data imports. Raw data files can be scheduled to run at designated times, and using pre-built mappings ensures that the data goes into the system accurately each time.
  • It is also a great tool for converting raw data into specific formatting. For example, configuring the mapping so that the first letter of a first, middle or last name is always capitalized.
  • Additionally, Informatica Cloud has a built-in field-matching tool so that records that already exist are updated rather than having duplicates created.
  • Learning the syntax for formatting the data can be difficult, and some of the functions are not as intuitive as they could be.
  • Power Centers are difficult to create on your own. A power center is a tool that converts one file type to another prior to importing the data: for example, changing a .txt. file to a .csv file.
  • Making sense of certain error reports can also be challenging. When a file errors and does not import, the system will provide a report so that errors can be fixed. These reports do not always provide straightforward reasons why the file did not import.
Informatica Cloud is a great tool for users of TargetX and Salesforce. It may work with other database systems as well.
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Informatica Intelligent Cloud Services Scorecard Summary

Feature Scorecard Summary

Pre-built connectors (11)
Connector modification (10)
Support for real-time and batch integration (11)
Data quality services (10)
Data security features (10)
Monitoring console (11)

About Informatica Intelligent Cloud Services

Informatica’s Intelligent Cloud Services (IICS) platform is a solution for synchronizing and integrating cloud and on-premise applications. The core of Informatica’s services is a capacity for automating data importing and formatting via prebuilt action programs and connectors. The vendor claims the set of prebuilt tools, along with a point-and-click interface, allows for “codeless advanced integration.”

IICS offers a variety of services tailored to specific use cases. These services range from onboarding B2B partners to API management, and scaling data integration, as well as the core connectors and data transformation capabilities. This service structure allows businesses to scale their use of Informatica to their specific needs.

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