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DemandTools favorite features and some areas that offer scope for improvement
December 02, 2020

DemandTools favorite features and some areas that offer scope for improvement

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with DemandTools

The admins at our company currently use DemandTools to make updates to database and run de-duping scripts amongst other things. Also, the scheduled batch functionality that it provides helps us run batches at pre-determined time intervals and helps with data quality rectification.
  • De-duping scripts that allow you to filter data based on various criteria.
  • Make updates to data.
  • Scheduled batches for data updates.
  • Invoicing and renewals have been very painful. With the constant sales team iteration it becomes very difficult to get in touch with someone.
  • Help documentation is not very easily accessible.
  • Sometimes the filters that can be used for filtering data (especially date/time filters) are not very user friendly and flexible.
  • We could run de-duping scripts and thus allowed us to clean up data to a great extent.
  • It decreases the time needed to make mass updates.
DemandTools definitely provides more features and is more customizable.
It is a very good ETL tool and provides a lot of configuration possibilities without the need to learn coding. Scheduled batches allow you to perform jobs that would usually require coding experience. The system does feel a bit archaic though and the steps to perform some of the batch updates do not offer the best user interface experience