Deputy for small business and small teams
October 25, 2021

Deputy for small business and small teams

Geraint Roberts | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Deputy

  • As business manager I schedule roster weekly across three sites.
  • I communicate news feeds to the team 1-2 times a week.
  • Not a critical requirement to use the clock in/out system with small team of about 12 people.
  • Once approved I export but have to manually record by name, allocate shifts/days worked to allocate correct hours.
  • I create a table so each employee has number of hours allocated to normal time, afternoon, Sat, Sun etc. It ensures we have concise and accurate hours worked.
  • Employees and business owners can see the shifts allocated and identify problems.
  • Scheduling and rostering platform.
  • Visually allows employees to see upcoming shifts.
  • Unavailability is very useful tool.
  • Cannot export directly into MYOB Essentials, still use a manual paper system for working out pay classification (i.e., hours allocated to rate of pay).
  • We are a residential service and can't see our participants in the house; some houses have some short-term access coming in on weekends where we schedule more staff. It would be great to identify how many participants are in per day.
  • Some features are not in use, but that is my fault for not learning about other tools (e.g., onboarding).
  • Record of payroll for any questions from employees.
  • One area I miss occasionally is recording sleep overs, which is a flat rate. It would be good if somehow this could be captured.
  • Ease to make changes to roster. Rather than manual or using a spreadsheet where we changes to set rosters.

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Did Deputy live up to sales and marketing promises?


Did implementation of Deputy go as expected?


Would you buy Deputy again?


Probably due to the features I use, and my failings for not learning more about features.
Suited to small business for managing a small team, which we do have and need flexibility; interaction with MYOB Essentials is a big let down.