Just get it: You won't be disappointed
October 22, 2021

Just get it: You won't be disappointed

Andrew Crowly | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Deputy

I use Deputy to roster 3 teams across a 24-hour roster. Each of these teams consists of various roles and I have found Deputy to be the best platform to use. I did try other platforms but found some quite difficult to navigate, especially with regards to people working overnight and their shift being automatically broken up with regard to date/time. Deputy has made rostering so much easier.


  • Alerts me when someone hasn't clocked on.
  • Allows for the easy management of my team, they log their availabilities.
  • Allows users to post a picture of themselves: this is a great tool to have especially as all my teamwork at various locations around Australia.


  • It would be great if I could update an individual's roster for the entirety of the time I have released with one easy click.
  • Positive: time saving!
  • Positive: no more contacting team individually to fill shifts, simply release a shift and watch it get taken up by whoever wants it.
  • Positive: no more paper timesheets.
Cisco: didn't find it user-friendly at all. The team found it hard to follow. I can't think of the names of the others, clearly, they didn't make an impression on me at all.

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My only issue is I can't make a simple phone call to get an answer to a query.
It was so easy to implement.
After trialing different platforms, I decided Deputy was best suited to our business model. The system is so easy to use. Now that all my teams are working from home, the app check-in has proved to be an extremely valuable tool. I like the simple message system and the ease at which I can release a shift and a team member can simply "pick it up." It truly makes my job so much easier.


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