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Gets the job done for a fair price!
Updated February 28, 2023

Gets the job done for a fair price!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Deputy

We use Deputy to plan the shifts for our 3 locations. It helps us to use 1 simple software product to send out the shifts to all of our employees. No need to change programs or accounts, we can see all locations in 1 screen. The employees can pick up open shifts and request leaves on their own. While on shift, the employees use Deputy to clock in and clock out. Most employees use the app on their smartphone, which makes it easy for them to use most of the features. It helps that they don't have to ask questions to us about scheduling anymore. We also use the message board inside Deputy to send out messages to specific teams. While this option is a bit limited, it is a good way to send messages from time to time. At the end of the month we make a simple export of all the hours worked and send it to our administration. We can adjust hours and breaks inside Deputy in a few clicks, so we are always sure all the hours arre correct. This saves a lot of time for us.
  • Easy in use, new employees understand what to do quickly.
  • Manage multiple locations.
  • Open shifts and trading.
  • Timesheets for accounting.
  • Inexpensive.
  • Complete app for workers.
  • Message board is limited in options and management.
  • It is missing a customizable form to request availability for upcoming weeks.
  • More accurate and faster hours for accountancy.
  • Less work on our weekly scheduling.
  • Less questions from staff about scheduling.
I can't compare it to many other products, because we have been using Deputy for such a long while already. The product was chosen on it's price per user and options available, Deputy scored well on this compared to other products. Since the initial decision to use Deputy we didn't want to change it

Do you think Deputy delivers good value for the price?

Yes

Are you happy with Deputy's feature set?

Yes

Did Deputy live up to sales and marketing promises?

Yes

Did implementation of Deputy go as expected?

Yes

Would you buy Deputy again?

Yes

Because the product does its job well. With the price model per employee, we also don't have to pay for staff that we don't have. Deputy makes it easy to keep our staff up-to-date with their shifts and us with the hours to pay. Not too many functions we don't want to use, so we also don't have to pay for it.
It's already quite a while ago, but as far as I know we managed everything ourself. All the employees set up their own account, so that's not a lot of work. Setting up schedules the first time is a bit of work, but this will be the same at any other product. Next times you can simply copy for the base.
It works for us best in the way that we have teams with weekly switching work hours, that even can change the day itself. In Deputy, it's easy to manage the shifts, and the employees use the timesheets to give us their final hours. We use it all day, without thinking about it that much. In that way, it is suited best for us. If you want a complete HRM tool with a good message function, Deputy might be a bit too limited.