Deputy - Great for Employees, less great for HR
Updated February 28, 2023
Deputy - Great for Employees, less great for HR
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with Deputy
Deputy is being used to track employee shift start and end times as well as breaks. It has conveniently been set up on a wall-mounted tablet, which also enables it to capture a picture when accessed. This prevents employees clocking in or out for other people. Managers are also able to easily publish schedules and access or edit timesheets and record time off.
- Easy for employees to use
- Updating information, adding and archiving employees is quick and convenient
- Managers can track and edit timesheets easily
- Schedules can be created, published, and sent directly to employees
- Reports need to include more information, like positions
- Better integration with digital HR platforms
- Not having to set different departments to separate locations/areas, requiring an extra clock-in tablet
- Saves time on scheduling and sending timesheets to payroll
- Does not integrate well with digital HR platform and requires managers to input time off a second time
7shifts was not able to provide the integration we needed for our payroll system and no support to integrate with our HR system. It also did not have the ability to create custom reports or create reports in a format that we could use for payroll. The user interface was a bit clunky and not very intuitive for staff.
Do you think Deputy delivers good value for the price?
Yes
Are you happy with Deputy's feature set?
Yes
Did Deputy live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Deputy go as expected?
I wasn't involved with the implementation phase
Would you buy Deputy again?
Yes
Using Deputy
50 - Line level staff (receive schedules & clock in/out), managers (create schedules, manage timesheets & requests), admin (payroll & reports)
2 - You need a person in HR to help train new staff, especially managers, on how to use Deputy and the applicable features. This will also help manage schedules, requests, and timesheets (depending on the size of the business). You will also need someone in Finance to run the reports for payroll and ensure that the costing is correct.
- Scheduling
- Timesheets
- Time Off Requests
- Reporting
- Custom reporting feature
- Mobile clocking in for Managers
- On-the-go approvals
- Multiple locations
Evaluating Deputy and Competitors
Not Sure
- Price
- Product Features
- Product Usability
For a small but growing organization with the need to have different locations in the future, it was in the price range that we were looking for. The services provided for the cost make this a worthwhile product.
Take a look at the custom reporting capabilities to ensure they can be manipulated as needed. Ensure that it can integrate with the payroll and HR systems without excessive maneuvering or time spent.