Overall Satisfaction with DiscoverOrg
DiscoverOrg is used across our inside sales department to prospect and source new leads. Our previous database had outdated and inaccurate data that did little to improve our sales process. When comparing DiscoverOrg to a competitor we were considering using, we found DiscoverOrg to have far more accurate data.
- Accuracy of data is extremely good.
- Customer service is exceptional, responding to requests in a day or less.
- Variety of industries is quite extensive.
- DiscoverOrg lacks in sourcing data from foreign countries.
- Alerts and Triggers could have a simpler functionality.
- TEDD/IT should be consolidated into one category.
- Increased employee efficiency.
- Less time spent researching individuals.
- Less time spent searching for phone numbers or on the switchboard.
- RainKing
DiscoverOrg has far superior data accuracy - that is the sole reason we chose it over RainKing.