DiscoverOrg Reviews

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Score 7.8 out of 101

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Reviews (1-25 of 83)

Tina Lai profile photo
Score 9 out of 10
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Verified User
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Pros and Cons

  • Prospecting Lists/Lead Gen - Discover Org does this very well because of it's ability to provide current information (email/phone) on an individual at a company. It's easy to segment & drill down by categories - to find the right targets to reach out to.
  • Insights - DiscoverOrg is great at providing insights or "scopes" on prospects as well. Meaning it will show who is handling what project (Decision-Maker) and what projects they are particularly interested in at the moment/what initiatives. For example, the scopes may show that they are interested in AI initiatives or a Merger & Acquisition or Digital Transformation & will say who is in charge of the initiative.
  • Stellar filtering capabilities - you can filter lists in so many ways. You can go by function, or even look at companies with small marketing teams (let's say less than 10), or you can search for companies with an "x" amount of $ budget for IT spend. Or even companies that use a specific HR workplace management system.
  • DiscoverOrg doesn't support smaller companies - so you can't prospect for SMB segment. It's mostly for larger companies.
  • The price point is quite high per user. It's not a tool that can be used by 50 sales reps. It can only be used by 2 people since licenses cost $20,000 per license. It's not helpful to the sales team to wait for the turnaround times of sales ops to generate the lists and to have more users.
  • If Filtering can be done with LOGIC or BOOLEAN system so that it can be even more precise. That is a Nice to Have. But mostly the price point is the main issue.
  • Oh the UI/UX is not the most intuitive or pretty. It looks antiquated and from like the 90s. Could use a design refresh since it's not very pretty.
Read Tina Lai's full review
Asif Ismail profile photo
Score 9 out of 10
Vetted Review
Verified User
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Pros and Cons

  • DiscoverOrg is very good at account and contacts information. Their detail information are very accurate and relevant. This is the strength of DiscoverOrg.
  • DiscoverOrg is great at providing direct phone numbers of your target contacts with ultimate accuracy, this is also a strength of DiscoverOrg.
  • DiscoverOrg dashboards and reports features are just amazing and very informative. This is also a strength of DiscoverOrg.
  • DiscoverOrg is very expensive, small startups may not able to afford this, so they need to think about it and start providing the solution to those small companies as well.
  • When you need companies having employee size less than 30, DiscoverOrg will fail you, yes DiscoverOrg does not have a very huge amount of data for small and funded startups, this is the area where I think they must improve.
  • DiscoverOrg is good at providing technology stack of a particular internet product companies but not great I say, because when I want technology stack of small companies like 30 to 50 employee size, DiscoverOrg not able to give a great result.
Read Asif Ismail's full review
alim mukhida profile photo
Score 9 out of 10
Vetted Review
Verified User
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Pros and Cons

  • DiscoverOrg allows us to quickly download a number of prospects very seamlessly without lagging or wait time, this is essential when working on a lead blitz.
  • DiscoverOrg enables us to further filter through lead lists and apply customized filters to allow you to see the list in your preferred view
  • It allows you to get verified emails and organizational charts which you can count on
  • The UI and UX design of the platform made it very tough to look at on a day to day basis
  • The direct dials were not always accurate
  • The system sometimes crashes when pulling lead lists
Read alim mukhida's full review
greg van stekelenburg profile photo
November 01, 2019

Review of Discover.Org

Score 8 out of 10
Vetted Review
Verified User
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Pros and Cons

  • Segmentation of research
  • Information detail provided for specific target
  • Information is pretty accurate and up to date
  • Good support for product
  • Search criteria sometimes provides unexpected results so you have to play with the variables quite a bit to define your resultant set. Takes some getting used to.
  • Sometimes hard to tell individuals exact rolls based on descriptions
Read greg van stekelenburg's full review
Virgil Rucker profile photo
Score 9 out of 10
Vetted Review
Verified User
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Pros and Cons

  • DiscoverOrg does a good job of gathering "mostly" accurate customer information by organization, which allows the user to reach the customer relatively quick.
  • DiscoverOrg does a good job of providing relevant customer and company information. which provides the user inroads and awareness of the customers issues and current environment.
  • DiscoverOrg integrates well with Salesforce.com, which allows the information to be transferred seamlessly with this CRM.
  • DiscoverOrg segments customer access, therefore requiring additional costs for broader departmental information.
  • Now that DiscoverOrg has acquired ZoomInfo, I would love to be able to access this information as well.
Read Virgil Rucker's full review
No photo available
Score 8 out of 10
Vetted Review
Verified User
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Pros and Cons

  • Complete and comprehensive data.
  • Updated information on customers and companies.
  • Helpful customer service team.
  • Organization charts are a bonus!
  • I have had to modify the search filters, sometimes I have to do this over and over.
  • Filters for the "Scoops".
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No photo available
Score 8 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • API to Salesforce for automatic importing of accounts and contacts
  • Email and Phone information for prospects
  • Finding new accounts to prospect and being able to filter based on metadata
  • Contacts aren't 100% current
  • Email addresses aren't always right and phone numbers not always right
  • API crashes sometimes when doing imports
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No photo available
Score 7 out of 10
Vetted Review
Verified User
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Pros and Cons

  • Integration with Salesforce: very easy to automate the adding of new or unlisted accounts.
  • Subscription services: sends daily alerts on changes within organizations of interest.
  • Updating account information (new employees, number of employees, change of address, etc.).
  • Contact information within accounts is sometimes very outdated or minimal.
  • Opportunity Alerts: many times when companies are "surging" on a particular topic or area of interest it is after they have already completed an evaluation.
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Wendy Cogan profile photo
Score 5 out of 10
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Verified User
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Pros and Cons

  • It quickly slows you to see whether it is going to have access to what you are looking for or not, so at least a lot of time is not wasted.
  • The search feature in being able to type in a company name or individual name is nice because it might still pull someone up from a previous company and there might still be a cell number provided.
  • The sort feature with data is nice in being able to sort by name, title, etc
  • The information provided is very hit or miss and often times inaccurate.
  • Titles listed in discover.org are usually not the same as titles on individuals LinkedIn.
  • Sometimes it is so fast to pull a company up while you are searching and it is nowhere near the company you wanted.
Read Wendy Cogan's full review
Kane Dale profile photo
Score 10 out of 10
Vetted Review
Verified User
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Pros and Cons

  • Up to date info on employees, company initiatives and job functions.
  • It is really easy to find new contacts and import them into our CRM.
  • The integration with our CRM makes it very easy to navigate back in forth between DiscoverOrg and our CRM.
  • Some of the advanced functions seem complicated.
  • Could provide more on-demand training.
Read Kane Dale's full review
Michael J. Towle profile photo
Score 6 out of 10
Vetted Review
Verified User
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Pros and Cons

  • DiscoverOrg provides lead contact information that is supposed to have been verified by their reps within every 90 days, in order to ensure accurate data.
  • DiscoverOrg provides the ability to connect with major CRMs and marketing automation tools for streamlined lead data importing.
  • DiscoverOrg provides a simple user interface with the ability to filter by company, leadership, geography, and many other criteria that are necessary for effective data driven sales operations.
  • DiscoverOrg leads are frequently inaccurate, and the party line that these leads are all being verified every 90 days is simply not accurate. Quite frequently, the leads are found to be very old data. On numerous occasions, the lead information would not have been accurate for several years (sometimes even more than 5 years old).
  • DiscoverOrg does frequently add more leads to their system, but the data quality is an issue with the new leads as well. Users are left wondering what data to trust. Trial and error gets old when you're trying to reach the right person at the right time with the right message, and the data you are trusting is not dependable!
  • DiscoverOrg has to compete with a plethora of other vendors that do the same thing, and they haven't demonstrated a truly significant differentiator that sets them apart from the competition.
Read Michael J. Towle's full review
Matthew Tanner profile photo
Score 8 out of 10
Vetted Review
Verified User
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Pros and Cons

  • Demographic data for companies tends to be highly accurate, along with hierarchy, etc.
  • The ability to navigate and get to various bits of information is really useful.
  • Uploading information into the CRM is simple with one click, and other sites are highly accessible (for example, clicking through to a contact LinkedIn page)
  • Response times when bad/faulty data is found are relatively quick (
  • The ability to filter and create lists can be a bit challenging. This is partly due to the way organizations are structured -- from company to company a VP = Director = SVP, depending on industry, size, etc. so when trying to create a list you often have to pare down the results pretty significantly
  • Company hierarchies are for the most part inaccurate past the top 2 layers of an organization.
  • It would be nice if the scoops were expanded. 1) Be more "filterable" (they have a search filter but returns very little for my searches). As it stands you have to scroll through endless updates on various employees leaving/coming, non-relevant "news", and "high-level source indicates X" - it would be good to be able to filter by topic or filter out certain types of information with a few clicks. 2) Link to the announcement and/or source of the information more frequently (where appropriate - for example, merger announcement or press release on fiscal reports, etc.), and 3) differentiate between "source" info, and reported publicly info
Read Matthew Tanner's full review
Andrea Steffes profile photo
Score 1 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Good connection to Salesforce
  • Helpful technical support
  • There's a really high turnover of customer success managers. In a single year we were assigned three different customer success managers
  • Their customer service and contract policies are unethical. They aren't clear on terms, hiding renewal language in the contract, that they then used to bully [us] into renewing.
  • Very limited communication from customer success managers about the relationship, the use of the product, and no communication or notice about renewal before sending a bill and demanding payment for an increased price.
  • Limited access to different industries. When we attempted to adjust our target market, their availability of industry data left us hamstrung and we didn't get much out of the second half of our year-long engagement.
Read Andrea Steffes's full review
Stephen Lax profile photo
Score 10 out of 10
Vetted Review
Verified User
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Pros and Cons

  • Contact info, including where individuals sit in the company hierarchy and where there HQ is.
  • Reliable numbers and position titles.
  • A streamlined interface that allows for import directly to your CRM.
  • Though they have a lot of contacts, more would add value.
  • Ability to upload as prospects into tools such as Outreach.
Read Stephen Lax's full review
Casey Eckenrod profile photo
Score 9 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • ACCURATE DATA
  • Easy to use
  • Quickly export to Salesforce
  • Research support
  • SMB businesses don't have as accurate of data
  • At times, some contact information is locked even if they are in a department that we have access to
  • No notifications when an exported contact has changed organizations
Read Casey Eckenrod's full review
Meghan Maurer profile photo
December 12, 2018

DicoverOrg is amazing!

Score 10 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • DiscoverOrg displays the last updated date for each contact, which is very helpful.
  • Pulling contacts into a CRM is extremely easy with DiscoverOrg. I personally use the Chrome extension to pull contacts and companies into Salesforce. It's extremely easy to research prospects via LinkedIn and pull them into Salesforce all through this extension.
  • If you find any incorrect information for a contact or company, it is easy to send in a "fix-it" request. The DiscoverOrg team will contact you when the mistake is resolved, as well as offer more information on the contact or company. The follow-up of the DiscoverOrg team is amazing.
  • I will find a company title that is incorrect, but this is very rare. I have found maybe five mistakes in the names of the hundreds of companies I have researched.
Read Meghan Maurer's full review
Colt McNally profile photo
December 12, 2018

Awesome prospecting tool

Score 7 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Has great information
  • easy to see org tree of companies
  • Great "similar" companies feature
  • Can always use more contacts in each company
  • Not as a big of a scoop as compared to ZoomInfo
  • Seeing companies with over 1000 employees is expensive
Read Colt McNally's full review
No photo available
Score 8 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Overall accurate contact info for leads, both at a high level and day-to-day level within the company being targeted.
  • Great org chart showing the chain of command and who each person reports to.
  • Scoops are pretty accurate, and can confirm suspicions of new projects that are starting up.
  • Scoops could be reported quicker
  • Data could always be more accurate. It's not bad, but could always be cleaned out a little more thoroughly.
  • Org charts could be a little easier to understand as far as what department each individual's role ultimately falls to on an executive level.
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No photo available
December 12, 2018

Great Product!

Score 10 out of 10
Vetted Review
Verified User
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Pros and Cons

  • Very good and clean contact data
  • Customer service is exceptional
  • Constant product changes and contact refreshes
  • Amount of contacts for smaller companies
  • Integration issues with converting phone numbers into Salesforce.com
Read this authenticated review
No photo available
December 12, 2018

Cool

Score 10 out of 10
Vetted Review
Verified User
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Pros and Cons

  • DiscoverOrg is a great prospecting tool. It gives you a top to bottom look of a company's team.
  • DiscoverOrg is very user friendly and makes it easy to operate through a company's team.
  • DiscoverOrg has a great implementation team that made the transition over smooth
  • There appears to be too many blocks in the way of reaching who we need to reach.
  • It doesn't always have the proper location for companies
  • It needs to integrate better with Salesforce
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Feature Scorecard Summary

Advanced search (81)
8.1
Identification of new leads (79)
7.5
List quality (81)
7.8
List upload/download (78)
7.8
Ideal customer targeting (81)
7.9
Load time/data access (80)
8.0
Contact information (80)
7.9
Company information (80)
8.2
Industry information (79)
8.1
Lead qualification process (65)
7.4
Smart lists and recommendations (66)
7.2
Salesforce integration (67)
8.2
Company/business profiles (79)
8.0
Alerts and reminders (68)
7.5
Data hygiene (77)
7.5
Automatic data refresh (68)
7.5
Tags (58)
7.2
Filters and segmentation (71)
8.1
Sales email templates (32)
7.8
Append emails to records (32)
7.5

About DiscoverOrg

DiscoverOrg is a sales and marketing intelligence tool used by the top technology vendors, staffing companies and consultants targeting IT, finance, marketing, engineering, technology and product development departments of Fortune-­ranked, mid­-market, and SMB companies in North America and Europe.

Offered in the form of a constantly refreshed database, DiscoverOrg specializes in mapping out the org charts, including verified email addresses, direct-dial phone numbers, reporting structure, new projects and initiatives, and technology installed base. Each of the decision makers in the DiscoverOrg database are updated and refreshed by the company’s team of in-house researchers at least once every 90 days, enabling customers to reach the right person at the right company with the right message. DiscoverOrg says it is committed to creating a family of integrations with top sales enablement tools to support their customers' full technology stack.

DiscoverOrg Features

Prospecting Features
Has featureAdvanced search
Has featureWeb browser extension
Has featureIdentification of new leads
Has featureList quality
Has featureEmail contacts
Has featureDirect dial contacts
Has featureList upload/download
Has featureIdeal customer targeting
Has featureLinkedIn integration
Does not have featureData.com integration
Has featureLoad time/data access
Has featureReverse IP lookup
Sales Intelligence Data Standards Features
Has featureContact information
Has featureCompany information
Has featureIndustry information
Data Augmentation & Lead Qualification Features
Has featureLead qualification process
Has featureSmart lists and recommendations
Has featureSalesforce integration
Has featureCompany/business profiles
Has featureNews updates
Does not have featureWeb traffic insights
Has featureProspect tracking/following
Has featureAlerts and reminders
Has featureData hygiene
Has featureAutomatic data refresh
Has featureTags
Has featureFilters and segmentation
Has featureNotes
Has featureSalesforce opportunity creation
Has featureAbility to append contact, lead, and account level data
Sales Intelligence Email Features Features
Has featureAutomated initial emails
Has featureSales email templates
Does not have featureSales landing pages
Has featureEngagement tracking
Has featureAppend emails to records
Does not have featureGmail integration
Does not have featureExchange integration
Has featureMarketing automation integration
Additional Features
Has featureOrg Charts on All Accounts
Has featureNames,Titles, Direct Dial Phone Numbers, Vverified Email Addresses
Has featureReal Time Triggers and Red Alerts
Has featureIntegrations with Salesforce, Marketo and all other leading CRM / MAT / SDR Tools
Has featureGoogle Chrome Extension
Has featurePredictive Purchase Intent - DealPredict
Has featureABM Dashboard - AccountView

DiscoverOrg Screenshots

DiscoverOrg Integrations

Marketo, SugarCRM, Bullhorn ATS & CRM, Pipedrive, Outreach, Tellwise, SalesLoft, NetSuite, Act-On Software, HubSpot CRM, HubSpot, Oracle Eloqua, Pardot, Salesforce, Google Chrome, Microsoft Dynamics Connector, Talent Rover

DiscoverOrg Competitors

InsideView, ZoomInfo, RainKing (acquired by DiscoverOrg)

Pricing

Does not have featureFree Trial Available?No
Does not have featureFree or Freemium Version Available?No
Has featurePremium Consulting/Integration Services Available?Yes
Entry-level set up fee?No

DiscoverOrg Support Options

 Free VersionPaid Version
Video Tutorials / Webinar
Phone
Live Chat
Email
Forum/Community
FAQ/Knowledgebase

DiscoverOrg Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:No
Supported Countries:North America, Global