DiscoverOrg Reviews

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Score 8.0 out of 100

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Reviews (1-25 of 98)

Siddarth Upadhya | TrustRadius Reviewer
May 06, 2020

DiscoverOrg- The real data jackpot for sales people

Score 8 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Helping making lists of prospects
  • So many filters which can be used depend upon what type of list you want to fetch.
  • Timely scoops which help you to get real-time information about what companies looking after in the market
  • Updated contact information
  • Most contacts have emails that are of most use. Sometimes emails are better than having telephone num.
  • There is a cap on how much data you can download.
  • It would have been better if there is an option to directly transferred the downloaded data to CRM.
  • Sometimes information is not updated as on a few occasions when we check a person's LinkedIn profile it says person left the company and joined new, but it says old one in LinkedIn.
  • Frankly not too much to dislike about it. But there are few which I've already mentioned above.
Read Siddarth Upadhya's full review
Maureen C. McInerney | TrustRadius Reviewer
November 18, 2019

Discovering New Data with DiscoverOrg!

Score 7 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Targets specific audiences very well
  • Up to date on current market trends
  • Allows you to search both broad and specific audiences.
  • Helps to pinpoint sales and marketing opportunities within an organization
  • Speed - it can be quite slow at times.
  • Improvement on the search capabilities - since there is so much to search (which is a plus) it makes it harder to do this in a timely manner. You have to dedicate a certain amount of time to be able to pull a proper, useful and clean list.
  • Make it more user friendly - there are so many different tabs, search buttons, pull down, etc. I think it can be quite confusing to a new user.
Read Maureen C. McInerney's full review
Tina Lai | TrustRadius Reviewer
September 07, 2019

DiscoverOrg is the most accurate prospecting tool out there!

Score 9 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Prospecting Lists/Lead Gen - Discover Org does this very well because of it's ability to provide current information (email/phone) on an individual at a company. It's easy to segment & drill down by categories - to find the right targets to reach out to.
  • Insights - DiscoverOrg is great at providing insights or "scopes" on prospects as well. Meaning it will show who is handling what project (Decision-Maker) and what projects they are particularly interested in at the moment/what initiatives. For example, the scopes may show that they are interested in AI initiatives or a Merger & Acquisition or Digital Transformation & will say who is in charge of the initiative.
  • Stellar filtering capabilities - you can filter lists in so many ways. You can go by function, or even look at companies with small marketing teams (let's say less than 10), or you can search for companies with an "x" amount of $ budget for IT spend. Or even companies that use a specific HR workplace management system.
  • DiscoverOrg doesn't support smaller companies - so you can't prospect for SMB segment. It's mostly for larger companies.
  • The price point is quite high per user. It's not a tool that can be used by 50 sales reps. It can only be used by 2 people since licenses cost $20,000 per license. It's not helpful to the sales team to wait for the turnaround times of sales ops to generate the lists and to have more users.
  • If Filtering can be done with LOGIC or BOOLEAN system so that it can be even more precise. That is a Nice to Have. But mostly the price point is the main issue.
  • Oh the UI/UX is not the most intuitive or pretty. It looks antiquated and from like the 90s. Could use a design refresh since it's not very pretty.
Read Tina Lai's full review
Steven Schonenberger | TrustRadius Reviewer
November 26, 2019

Discovery Org- Great for Enterprise accounts, useless for Commercial

Score 6 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Info on large accounts, enterprise specific.
  • Org charts are awesome.
  • Funding news is awesome.
  • This tool is HORRIBLE for any company under 200 employees.
  • We were oversold by our sales rep as a tool that can work for anyone other than comm/sales.
  • We were oversold.
Read Steven Schonenberger's full review
Meredith Mackay | TrustRadius Reviewer
November 26, 2019

Great system for sales to find contacts quickly!

Score 8 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • DisoverOrg does really well integrating with other platforms such as HubSpot CRM. This allowed me to quickly add contacts and companies.
  • DiscoverOrg has great information on each contact and company and sometimes even had a bio on a contact which helps when writing content in an email to that person.
  • DiscoverOrg was very easy to use and had great filters so you were able to find exactly what you needed in a particular area or state.
  • DiscoverOrg's pricing structure is a bit high. You have to pay for each level of a company such as HR level, C-Suite, level and so on which made it difficult to have all the contacts from a company since my organization only had two levels.
  • DiscoverOrg is not perfect. Some of the contact information was very outdated or incorrect which made things difficult at times but that is with any search engine.
Read Meredith Mackay's full review
alim mukhida | TrustRadius Reviewer
October 31, 2019

Discover what you didn't know about DiscoverOrg

Score 9 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • DiscoverOrg allows us to quickly download a number of prospects very seamlessly without lagging or wait time, this is essential when working on a lead blitz.
  • DiscoverOrg enables us to further filter through lead lists and apply customized filters to allow you to see the list in your preferred view
  • It allows you to get verified emails and organizational charts which you can count on
  • The UI and UX design of the platform made it very tough to look at on a day to day basis
  • The direct dials were not always accurate
  • The system sometimes crashes when pulling lead lists
Read alim mukhida's full review
greg van stekelenburg | TrustRadius Reviewer
November 01, 2019

Review of Discover.Org

Score 8 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Segmentation of research
  • Information detail provided for specific target
  • Information is pretty accurate and up to date
  • Good support for product
  • Search criteria sometimes provides unexpected results so you have to play with the variables quite a bit to define your resultant set. Takes some getting used to.
  • Sometimes hard to tell individuals exact rolls based on descriptions
Read greg van stekelenburg's full review
Virgil Rucker | TrustRadius Reviewer
October 14, 2019

DiscoverOrg is a great tool to "discover" information and contacts in any "Org"...

Score 9 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • DiscoverOrg does a good job of gathering "mostly" accurate customer information by organization, which allows the user to reach the customer relatively quick.
  • DiscoverOrg does a good job of providing relevant customer and company information. which provides the user inroads and awareness of the customers issues and current environment.
  • DiscoverOrg integrates well with Salesforce.com, which allows the information to be transferred seamlessly with this CRM.
  • DiscoverOrg segments customer access, therefore requiring additional costs for broader departmental information.
  • Now that DiscoverOrg has acquired ZoomInfo, I would love to be able to access this information as well.
Read Virgil Rucker's full review
Anonymous | TrustRadius Reviewer
January 17, 2020

DiscoverOrg has the information when other databases don't!

Score 9 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • The data was almost always reliable, even more so than our other platforms (ZoomInfo, LinkedIn).
  • It was fantastic to look at organizational hierarchies. If we found a VP of IT, for example, we could find almost everyone that works under them via a hierarchy view.
  • It wasn't the easiest for new users to learn, but with enough practice, they could use it quite well.
  • There was a weird problem where on occasion if a person had a traditional "First name" as their last name, it would flip it. So someone named "John Allen" would become "Allen John" we ran into this more often than you would think.
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Anonymous | TrustRadius Reviewer
January 15, 2020

We like DiscoverOrg

Score 10 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • CRM integration (with Salesforce.com).
  • Available for research requests for companies not in the database.
  • Any time application use or segmentation of lists can be made simpler or more intuitive, that's helpful (I've found segmented list pulls challenging at times).
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Anonymous | TrustRadius Reviewer
December 31, 2019

Great For Fortune 500 Contacts

Score 8 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Verified emails.
  • Good market insights.
  • Slow, takes time to load.
  • The UI is not user-friendly and has lots of tabs and drop down menus that can get hectic.
Read this authenticated review
Anonymous | TrustRadius Reviewer
October 31, 2019

DiscoverOrg: From Leads to Loyal Customers!

Score 8 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Complete and comprehensive data.
  • Updated information on customers and companies.
  • Helpful customer service team.
  • Organization charts are a bonus!
  • I have had to modify the search filters, sometimes I have to do this over and over.
  • Filters for the "Scoops".
Read this authenticated review
Asif Ismail | TrustRadius Reviewer
July 11, 2019

A must have tool for every sales and marketing team

Score 9 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • DiscoverOrg is very good at account and contacts information. Their detail information are very accurate and relevant. This is the strength of DiscoverOrg.
  • DiscoverOrg is great at providing direct phone numbers of your target contacts with ultimate accuracy, this is also a strength of DiscoverOrg.
  • DiscoverOrg dashboards and reports features are just amazing and very informative. This is also a strength of DiscoverOrg.
  • DiscoverOrg is very expensive, small startups may not able to afford this, so they need to think about it and start providing the solution to those small companies as well.
  • When you need companies having employee size less than 30, DiscoverOrg will fail you, yes DiscoverOrg does not have a very huge amount of data for small and funded startups, this is the area where I think they must improve.
  • DiscoverOrg is good at providing technology stack of a particular internet product companies but not great I say, because when I want technology stack of small companies like 30 to 50 employee size, DiscoverOrg not able to give a great result.
Read Asif Ismail's full review

Feature Scorecard Summary

Advanced search (96)
8.2
Identification of new leads (94)
7.8
List quality (96)
7.9
List upload/download (92)
8.0
Ideal customer targeting (93)
7.9
Load time/data access (95)
8.1
Contact information (95)
7.9
Company information (95)
8.1
Industry information (93)
8.2
Lead qualification process (76)
7.7
Smart lists and recommendations (78)
7.4
Salesforce integration (81)
8.2
Company/business profiles (93)
8.0
Alerts and reminders (81)
7.6
Data hygiene (91)
7.6
Automatic data refresh (80)
7.6
Tags (70)
7.4
Filters and segmentation (86)
8.3
Sales email templates (34)
7.7
Append emails to records (36)
7.3

About DiscoverOrg

DiscoverOrg is a sales and marketing intelligence tool used by the top technology vendors, staffing companies and consultants targeting IT, finance, marketing, engineering, technology and product development departments of Fortune-­ranked, mid­-market, and SMB companies in North America and Europe.

Offered in the form of a constantly refreshed database, DiscoverOrg specializes in mapping out the org charts, including verified email addresses, direct-dial phone numbers, reporting structure, new projects and initiatives, and technology installed base. Each of the decision makers in the DiscoverOrg database are updated and refreshed by the company’s team of in-house researchers at least once every 90 days, enabling customers to reach the right person at the right company with the right message. DiscoverOrg says it is committed to creating a family of integrations with top sales enablement tools to support their customers' full technology stack.

Categories:  Sales Intelligence

DiscoverOrg Features

Prospecting Features
Has featureAdvanced search
Has featureWeb browser extension
Has featureIdentification of new leads
Has featureList quality
Has featureEmail contacts
Has featureDirect dial contacts
Has featureList upload/download
Has featureIdeal customer targeting
Has featureLinkedIn integration
Does not have featureData.com integration
Has featureLoad time/data access
Has featureReverse IP lookup
Sales Intelligence Data Standards Features
Has featureContact information
Has featureCompany information
Has featureIndustry information
Data Augmentation & Lead Qualification Features
Has featureLead qualification process
Has featureSmart lists and recommendations
Has featureSalesforce integration
Has featureCompany/business profiles
Has featureNews updates
Does not have featureWeb traffic insights
Has featureProspect tracking/following
Has featureAlerts and reminders
Has featureData hygiene
Has featureAutomatic data refresh
Has featureTags
Has featureFilters and segmentation
Has featureNotes
Has featureSalesforce opportunity creation
Has featureAbility to append contact, lead, and account level data
Sales Intelligence Email Features Features
Has featureAutomated initial emails
Has featureSales email templates
Does not have featureSales landing pages
Has featureEngagement tracking
Has featureAppend emails to records
Does not have featureGmail integration
Does not have featureExchange integration
Has featureMarketing automation integration
Additional Features
Has featureOrg Charts on All Accounts
Has featureNames,Titles, Direct Dial Phone Numbers, Vverified Email Addresses
Has featureReal Time Triggers and Red Alerts
Has featureIntegrations with Salesforce, Marketo and all other leading CRM / MAT / SDR Tools
Has featureGoogle Chrome Extension
Has featurePredictive Purchase Intent - DealPredict
Has featureABM Dashboard - AccountView

DiscoverOrg Screenshots

DiscoverOrg Integrations

DiscoverOrg Competitors

InsideView, ZoomInfo, RainKing (acquired by DiscoverOrg)

Pricing

  • Does not have featureFree Trial Available?No
  • Does not have featureFree or Freemium Version Available?No
  • Has featurePremium Consulting/Integration Services Available?Yes
  • Entry-level set up fee?No

DiscoverOrg Support Options

 Free VersionPaid Version
Video Tutorials / Webinar
Phone
Live Chat
Email
Forum/Community
FAQ/Knowledgebase

DiscoverOrg Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:No
Supported Countries:North America, Global