Great tool for small teams with big data
February 07, 2017

Great tool for small teams with big data

Patrick Slaven | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Domo

Our organization used Domo as part of our business intelligence and analytics tools. All departments produced reports in a number of other programs and uploaded the data into Domo. Domo was then used to synthesize, summarize, and present the data for executive reporting. Additionally, we used Domo to create alerts that would notify us of changes to key metrics.
  • Ease of use. Unlike many other business intelligence tools, Domo can be set up and used by pretty much anyone.
  • Beautiful reports. Domo creates some very striking reports and charts that are suitable for daily use as well as customer and board presentations.
  • It can combine data from disparate data sources. The tool has the ability to merge reports from different sources into one chart at a fraction of the time that it would normally take.
  • There are a number of preloaded designs for charts and data sources that can help you hit the ground running.
  • The Domo App Store with connected applications could use some work. The pre-made reports can sometimes use a lot of work. This is not a Domo problem, per se, since the connected applications create the reports, but it does impact using Domo.
  • The program will automatically assign your values to dependent or independent datasets. These can sometimes cause problems when trying to create a graph.
  • Support is of little help when it comes to any data source outside of Domo.
We chose Domo because it was a tool that best fit our smaller organization. Unlike many of the other business intelligence tools, Domo does not need to be administrated by a developer. Our developer hours were very expensive, so a tool such as Tableau or Quick Sight were out of the question.
The program is great for creating graphical reports, charts, and dashboards with data from a number of data sources. It can connect to most external applications through automatic APIs. If your application doesn't have an API connection in the App store, then you can upload Excel workbooks. This can become a problem for maintaining data from current worksheets. The Domo administrator will need to watch these like a hawk because it's update notifications are easily missed leading to outdated data.
Sharing and collaboration with Domo are not robust. You can export charts and graphs to PowerPoint slides, but you can lose a lot of information while doing so. We attempted to use Domo as a company status board, but exporting the most up to date information is tedious and time-consuming.
Domo is great for...
  1. Executive reporting across a vertical org structure
  2. Merging data across platforms
  3. Companies with a business intelligence or data analytics team who want to present data
Domo is not the best value for companies with...
  1. Few disparate data sources
  2. Data sources that do not need to be integrated
  3. Internal engineering teams who can use Tableau or AWS QuickSight

Domo Feature Ratings

Pixel Perfect reports
10
Customizable dashboards
9
Report Formatting Templates
9
Drill-down analysis
7
Formatting capabilities
8
Report sharing and collaboration
6
Publish to PDF
5
Report Delivery Scheduling
8
Pre-built visualization formats (heatmaps, scatter plots etc.)
10
Location Analytics / Geographic Visualization
9
Multi-User Support (named login)
10
Role-Based Security Model
10
Multiple Access Permission Levels (Create, Read, Delete)
10
Responsive Design for Web Access
10
Dedicated iOS Application
Not Rated
Dashboard / Report / Visualization Interactivity on Mobile
5