Domo is a powerful platform - if fully trained and implmented
Jon Shurtliff | TrustRadius Reviewer
December 05, 2018

Domo is a powerful platform - if fully trained and implmented

Score 7 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Domo

We have rolled-out Domo to many departments and divisions across our organization. The hope was to provide a standard Business intelligence software platform that was standardized across the company and allowed for a Decentralization of reporting.
Our departments have always struggled finding and analyzing the data to be able to make informed business decisions.
  • Domo is very feature rich and has so many possibilities to present data
  • The "Social Media" approach to Business Intelligence really draws people into the tool and makes collaboration easy
  • Pushing data analytics to the Cloud takes the stress off the local network resources
  • It was much more difficult of a learning curve for our users - so much so that some gave up and don't use the tool
  • The tool is so expansive and high-tech that it really requires a dedicated person to manage the system
  • The training was very lacking and should have been sold up front with much more options than after the fact.
Domo seems for advanced, but more difficult to gain critical mass with.

Tableau seems to be a less expensive option that does much of the same reporting, but doesn't have the online presence / Social media feel that Domo has.

Logi Analytics seems to require developers to set up, but once they are is very stable.
While Domo connects to SO MANY platforms, it was very difficult for our company to get that data into Domo - it had its own proprietary tools that had a steep learning curve and was difficult for newer Data Analysts to understand. We did also have speed issues with some of the reports - causing major delays with development
Collaboration and sharing are Domo's strongest attributes. Once someone creates a report or Dashboard, it is so easy to share them with other users (including lower cost licensed users). One of the best features is Domo Buzz, where the users are able to have a specific conversation (chat) about each data card or dashboard - giving context to the conversation.
If you have very analytical people that thirst for data and understand graphical data, this tool is for them.

If you have casual data ingestors, then Domo will be too difficult to successfully implement across an entire business.

We had one division where Domo really took off - this was largely due to the highly analytical personell there.

Domo Feature Ratings

Pixel Perfect reports
9
Customizable dashboards
10
Report Formatting Templates
6
Drill-down analysis
9
Formatting capabilities
10
Report sharing and collaboration
10
Publish to Web
10
Publish to PDF
8
Report Delivery Scheduling
10
Pre-built visualization formats (heatmaps, scatter plots etc.)
6
Location Analytics / Geographic Visualization
8
Multi-User Support (named login)
9
Role-Based Security Model
9
Multiple Access Permission Levels (Create, Read, Delete)
9
Responsive Design for Web Access
9
Dedicated iOS Application
9
Dashboard / Report / Visualization Interactivity on Mobile
9