Drift helps you capture more leads
May 18, 2021
Drift helps you capture more leads
Score 8 out of 10
Vetted Review
Verified User
Modules Used
- Chat
Overall Satisfaction with Drift
We use Drift for our Sales chat.
- Drift allows you to block users that send obscene things quickly and easily.
- It integrates with Salesforce easily and brings up your contacts quick.
- It allows you to have multiple users and round robins leads to each.
- Drift is very user friendly and easy to use.
- Expand the mobile app and make it more customizable.
- Sometimes the chatbot takes too long to get the chat to a person.
- Active updates in Salesforce could be faster.
- Integration with Salesforce.
- Integration with Slack.
- Integration with Google Calendar and how easy it is for customers to book appointments.
- Drift enabled me to book appointments to further talk to customers and that increased my sales.
Do you think Drift delivers good value for the price?
Not sure
Are you happy with Drift's feature set?
Yes
Did Drift live up to sales and marketing promises?
Yes
Did implementation of Drift go as expected?
Yes
Would you buy Drift again?
Yes