1. Home
  2. Sales Engagement Platforms (SEPs)
  3. Salesloft Reviews
  4. User Review of Salesloft
First time users of Salesloft and we like it!
May 14, 2021

First time users of Salesloft and we like it!

Sarah McCurrach | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • Analytics and Reporting
  • Cadence and Automation
  • Dialer and Messenger

Overall Satisfaction with SalesLoft

We use Salesloft on our Growth Team (Sales) primarily for outbound campaigns targeting prospects, as well as ongoing nurturing campaigns. Salesloft makes our jobs easier by automating the steps in the outreach to keep us on track with multi-step cadences, and it helps us have an overview of the total outreach activity that has occurred or is planned for all of the contacts at a prospect account.
  • Easy to use, clean and relatively intuitive interface.
  • Enables automated outreach at scale, that can also be personalized to the prospect.
  • Strong integrations with Salesforce and Gmail.
  • Alerts you when you attempt to put someone on multiple cadences.
  • Some small tasks I would like to be easier that are not available.
  • Does not show the entire activity on the account if it happens outside of the Salesloft cadence.
  • I wish it enabled more rich content - embed images, videos, articles, GIFs in the emails.
  • The Reminders system does not connect me to the cadence or area of activity where the task needs to be completed.
  • Enables business development reps to reach more people and keep activities on track.
  • Provides data and analytics on the results of our outreach and the ability to A/B test and compare (e.g. open rates, click, replies).
  • Dialer enables us to quickly call prospects across North America (as part of a planned cadence, or a spontaneous call) and log the call to Salesloft/Salesforce, along with the recording.
We have been very happy with Salesloft's on-boarding process and customer support team!
We were previously using Mixmax and found it to be generally quite good. We also evaluated Outreach before selecting Salesloft. We chose to move to Salesloft because of a) the size of the company and the reputation in the industry; b) our team members had previous experience with it; c) the user interface; d) the integration with Salesforce, and LinkedIn; and e) we needed the Dialer tool.

Do you think Salesloft delivers good value for the price?

Yes

Are you happy with Salesloft's feature set?

Yes

Did Salesloft live up to sales and marketing promises?

Yes

Did implementation of Salesloft go as expected?

Yes

Would you buy Salesloft again?

Yes

Salesloft works really well for outbound prospecting cadences and follow-up or ongoing nurturing cadences/drip campaigns. The system works well for managing direct rep-to-prospect outreach and is not a replacement for marketing software (e.g. one-to-many communications that may be integrated with the website, prospect interactions, downloads, and lead scoring.)