No nonsense all service
June 28, 2025

No nonsense all service

Otty Justason | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Dropbox

I use Dropbox as a repository for special event photos, so that attendees and their friends and families can relive the festivities. I also use it for personal file backups off of the company servers. Dropbox’s privacy settings allow for easy segregation of public and private content, allowing for a versatile solution for all of my file sharing and off-server backup needs.

Pros

  • Permissions setting
  • Content segregation
  • Mobile access

Cons

  • Mobile app can become slow
  • Sluggish performance on large files
  • Expanded file format options for in-browser previews
  • Hassle free upgrades
  • Consistent pricing
  • No need to replace hardware
The one area the service is lacking in is performance, which sometimes puts me off from doing certain tasks and can rarely even cause corrupted save files, usually video files, causing stuttering and other playback issues. Folder maintenance also becomes ungainly after a certain number of files are accrued due to lag.
Dropbox has a less intrusive reputation and stays out of the news for matters unrelated to its services, which is becoming more and more rare. If I ever see Dropbox or its representatives start making noise in arena outside the bounds of the services they provide I can see my opinion souring quickly.

Do you think Dropbox delivers good value for the price?

Yes

Are you happy with Dropbox's feature set?

Yes

Did Dropbox live up to sales and marketing promises?

Yes

Did implementation of Dropbox go as expected?

Yes

Would you buy Dropbox again?

Yes

The only barrier is what could also rightly be considered a plus: Dropbox is not owned by or hosted by the same company that the customer may use other services of — which can mean insurance against hacks and system outages just as much as it could mean a loss of centralization.

Dropbox Feature Ratings

File Sharing & Management
9.3
Versioning
10
Video files
6
Audio files
10
Document collaboration
10
Access control
10
File search
10
Device sync
9
Cloud Storage Security & Administration
10.0
User and role management
10
File organization
10
Device management
10
Cloud Storage Platform
9.0
Performance
7
Reliability
10
Storage Reports
10

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