Great user experience!
Updated July 18, 2022

Great user experience!

Kathryn Clare-Salzler | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Dynamic Yield

We currently use Dynamic Yield for site personalization and triggered emails. We use it across all four brands in our company. The tool has helped us address new user conversion, AOV, cart and browse abandonment, oos recommendations and out of the box ideas to drive unknown user conversion.

Pros

  • Our account manager does a great job of keeping us organized and goal oriented.
  • We value the reports available to us on DY and find them to be useful when refining campaigns and variations.
  • I love how DY offers great out of the box ideas.

Cons

  • I wish I had more one on one training with our former account manager when first using the platform when I joined the company. I've never used this tool and it took a couple months to understand.
  • We've seen a positive ROI and excited to implement more campaigns to drive more $.
I have not used any other tools like DY.
Great response timing from our Account Manager and support team.
I would say it was challenging to use DY at first as I'd never used a platform like it before, however, I think that I've grown to understand it well over the past few months.

Do you think Dynamic Yield delivers good value for the price?

Yes

Are you happy with Dynamic Yield's feature set?

Yes

Did Dynamic Yield live up to sales and marketing promises?

Yes

Did implementation of Dynamic Yield go as expected?

Yes

Would you buy Dynamic Yield again?

Yes

DY provides excellent personalization solutions for our brand and has significantly increases YOY revenue.

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