Well rounded CMS engine with a decent toolset and extensibility for custom needs
June 11, 2020

Well rounded CMS engine with a decent toolset and extensibility for custom needs

Sean Haddy | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Episerver Content Cloud

Overall Satisfaction with Episerver Content Cloud

Episerver CMS is primarily used as a tool, in conjunction with Episerver Commerce, to provide content, information, and products to our bicycling customers. Episerver CMS provides page and block formats in which our marketing department formulates content for consumers and the back-end CMS the tooling necessary to execute. The CMS system is primarily used by our content management team, associated with our marketing department, and solves our need to have a system accessible to the less technical members of our staff.
  • Allows for easy content updating by less technical members
  • Provides avenues for improving and customizing the underlying system
  • Executes quickly for fast rendering to end-users
  • A more tightly integrated E-Commerce set of tools
  • Improvement of the back-end runtime speed
  • More out of the box visualization options for interface development
  • Improved our ability to scale out in high demand times
  • Allowed for further functionality development within our web application
  • Improved reliability of our offering to customers
  • Allowed us to move beyond our old system limitations
  • Holds better flexibility to continue growth in our industry
Among all the CMS products that I've tested, Episerver had a stronger coupling with an e-commerce product (Episerver Commerce), and that was the main reason we went with it. Besides that, the main reasons why I wouldn't go with each, would be mainly:

  • Many plug-ins in the marketplace were very poorly written, managed by very small/one person shops, and held very little reliability for a commerce solution.
  • Ability to adapt to business demands was very low.
  • Very high cost for implementing; commerce model didn't suit our business model well.
  • Didn't suit our traffic needs. While the CMS support was similar, the integration between Epi CMS & Commerce provided a better experience for our users.
Visual Studio IDE, Notepad++, Microsoft SQL Server, Postman, Microsoft Teams, Chrome DevTools, monday.com, Jira Software
Episerver CMS provides a very well rounded system that will meet the needs of most businesses, in my experience. The biggest draw-back that I've seen with the underlying system is the response time in the back-end. Being on the digital experience cloud allows you to spread the load between services, but our experience has shown, even with a distributed network, the response time on the back-end can prove time-consuming and have delays in loading for content writers/editors. If there's a lot of hands-on, constantly, you will need to make sure the architecture has the response time your team needs.

Optimizely Content Management System Feature Ratings

WYSIWYG editor
Code quality / cleanliness
Admin section
Page templates
Library of website themes
Not Rated
Mobile optimization / responsive design
Not Rated
Publishing workflow
Form generator
Not Rated
Content taxonomy
SEO support
Bulk management
Availability / breadth of extensions
Community / comment management
Not Rated
Internationalization / multi-language
Not Rated
Role-based user permissions