First is the customer and then the business
December 15, 2023

First is the customer and then the business

Savana Stella | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with EvolutionX

The main reason for the implementation is the management of content on our website and also the need to improve customer service in necessary updates to our old order management method, it is an example for the quick resolution of problems that our customers may have. without having to escalate recurring problems such as order taking and management resolution.
  • Inventory management.
  • order process
  • Role-based marketing
    • Simplifies inventory and order management by more than 70%
    • Determine the company's progress with metrics and improve all client management.
    One of the reasons that we continue using EvolutionX is the satisfaction of our customers, this is seen in customer loyalty in that their orders are executed without errors and we guarantee that they have a truly satisfactory experience.
    All of this is related to the decisions we make in the board of directors, and then execute the decisions with the EvolutionX software.

    Do you think EvolutionX delivers good value for the price?

    Yes

    Are you happy with EvolutionX's feature set?

    Yes

    Did EvolutionX live up to sales and marketing promises?

    Yes

    Did implementation of EvolutionX go as expected?

    Yes

    Would you buy EvolutionX again?

    Yes

    EvolutionX has a very special virtue for optimized inventory management and also for order management with unique features that consider the customer as a necessity to help exponentially increase sales by obtaining a robust customer management and dispute resolution system. problems based on robust and realistic metrics.

    EvolutionX Feature Ratings

    Product catalog & listings
    9
    Product management
    10
    Bulk product upload
    10
    Branding
    10
    Mobile storefront
    10
    Product variations
    10
    Website integration
    10
    Visual customization
    10
    CMS
    9
    Abandoned cart recovery
    9
    Checkout user experience
    10
    eCommerce security
    10
    Promotions & discounts
    9
    Personalized recommendations
    9
    SEO
    9
    Multi-site management
    10
    Order processing
    9
    Inventory management
    10
    Shipping
    10
    Custom functionality
    9