Exclaimer delivers where it counts - a powerful and dependable email signature provider
September 18, 2024

Exclaimer delivers where it counts - a powerful and dependable email signature provider

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Exclaimer Cloud - Signatures for Office 365

Overall Satisfaction with Exclaimer

Our organization requires persistent and dynamic signatures on our emails, varying from standard to customized banners for specific teams. Often the demands from Marketing are given with short notice and it is here that Exclaimer shines. It allows us to customize and deliver well formatted and informative signatures, including social media links and banners, to the right audience - across all devices including emails sent from mobile phones. We found no other product that delivers the same ease-of-use and capabilities.

Pros

  • uniform signatures across all devices
  • signature designer and testing capability
  • customization including scheduling

Cons

  • support around invoicing and billing can be very slow and frustrating
  • mobile app to manage basic options would be useful for quick remote edits
  • features like audit log should be included in basic package and not sold as extra
  • 2FA on sign in is a must
  • Signatures appear on each email exactly as intended - a banner promoting a specific expo that we are attending and exhibiting at ensure that there is maximum visibility to the optimal audience
  • Centralized management on a simple to use platform saves time and frustrations (and potential mistakes) - which is a huge plus for the IT team managing the tool
  • dynamic and up-to-date signatures ensure maximum reliability in the organization's email communication medium
Our organization benefits on a daily basis, 24x7, from Exclaimer's signature management backend. Apart from the basic needs (having an up to date and clear signature on every sender) - it caters for the demanding requirements of an aggressive marketing team that requires quick turn-around, specific materials for inclusion and a targeted audience. Exclaimer allows us to deliver this with minimal effort and no previous knowledge - so its also very easy to hand over the management to new staff.
Our organization operates in the defense sector space. It is not a choice but rather a mandatory requirement to ensure that every system we use, both on-premise and cloud based systems such as Exclaimer, is vetted by our experienced cyber and information security teams. Exclaimer has all the necessary certifications and self-auditing capabilities that we expect of any vendor or service provider that handles our company data.

Do you think Exclaimer delivers good value for the price?

Yes

Are you happy with Exclaimer's feature set?

Yes

Did Exclaimer live up to sales and marketing promises?

Yes

Did implementation of Exclaimer go as expected?

Yes

Would you buy Exclaimer again?

Yes

Exclaimer is well suited for organizations that require dynamic and comprehensive signature functionalities for 365 - which are very difficult or impossible to achieve with inherent Office 365. Marketing based campaigns that require specific banners to be added to specific senders during allotted time frames, are simple to create and maintain on Exclaimer.

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