Item: Flowlu
Rating: 8
Author: Henry Hoe

Use Cases and Deployment Scope

Flowlu is being used by my sales and IT team right now, and I may want to roll it out to my entire company as well. With the CRM system, it helped me to manage my leads better, and with the recurring invoice feature, I can now sell ongoing services to my clients as well.

Pros and Cons

Easy onboarding
Very intuitive and simple customizable UI that doesn't overwhelm you with too many options
Feature rich

Client portal would really help
Better integrations for chat features, such as having notifications sent to a particular chat. We currently use a Slack alternative but we're not able to transition fully to Flowlu because Flowlu doesn't have integrations just on its chat functions
Multiple switchable accounts for different businesses to manage different businesses within Flowlu

Return on Investment

It is difficult to calculate, as it is not a marketing tool. It only helps with productivity and organization.

Alternatives Considered

Asana and Trello

Flowlu has a lot more features, like CRM, invoicing, an email client, and so on. These tools are very basic and can't really be compared at all. They work very differently. However Flowlu can easily replace tools like Asana, Trello, and many more project management tools, as I'm starting to realize that project management tool is overrated. It needs to do more than project management, and Flowlu is a great answer to that.

Key Insights

Do you think Flowlu delivers good value for the price?

Yes

Are you happy with Flowlu's feature set?

Yes

Did Flowlu live up to sales and marketing promises?

Yes

Did implementation of Flowlu go as expected?

Yes

Would you buy Flowlu again?

Yes

Usability

It is feature rich and easy to set up. It loads very quickly and is very intuitive. You can customize what features you require in the tool so that you don't have to overwhelm yourself as well.

Support Rating

They are very responsive and they have online support for live chat built into Flowlu itself. However, they are currently not yet operating on a 24/7 basis. Nowadays with remote workers, you can hire people from anywhere around the world, so it shouldn't be difficult to provide 24/7 support.

Likelihood to Recommend

Flowlu is great for almost kind of business because every business has a lead gen, projects, or tasks that could be divided into different phases and invoicing. Even as an eCommerce business, you may get B2B sales that require quotes and invoicing features even though most tasks are recurring rather than project-styled. Marketing and growth also requires project management. The only downside right now is that without a client portal, the only way to communicate and record all conversation with clients is through the email client within Flowlu. If clients could be invited to Flowlu with access restricted, it can help massively with the communication between clients. Flowlu performs best as an internal usage tool. If it had superb chat integrations, much like Slack or Discord, it would be very powerful as well.

Flowlu is a wonderful surprise!

Overall Satisfaction with Flowlu