Organized and easy to usehttps://www.trustradius.com/crmFreshsalesUnspecified7.4441012019-07-24T14:45:47.694Z
July 24, 2019
Organized and easy to use
Score 9 out of 101
Overall Satisfaction with Freshsales
We have been using Freshsales along with Freshdesk and across the organization. Freshsales has helped us in keeping our contacts/leads organized and well maintained. The UI is very simple and not complex at all. Checking the lead status, adding tasks for the team are our personal favorites and continues to be!
In simple words, Freshsales makes it a lot easier and effective but flexible. All of them are good but some have too many options while some miss out on some very important features and remains the same. Freshsales is not complicated, has a good support team who are dynamic and open to suggestions.
Irrespective of the team size, Freshsales can be used by all teams. It has a lot of cool integrations which we are looking at now. The UI is very easy with just the right amount of menus. A suggestion would be uploading a file and adding links in the notes(for instance of customer interactions).