Simple and Efficient Email Solution
November 30, 2021
Simple and Efficient Email Solution
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Front
We use Front for a variety of purposes, including managing shared inboxes, maintaining the philosophy of "inbox zero", sharing information across multiple teams, and scheduling. The ability to chat between team members saves us the massive forwarding chain that inevitably occurs when you need input from 2+ people on a single email.
Pros
- Assign emails from a shared inbox to a particular user.
- Tag users in an email conversation for questions or input.
- Integrates with our CRM, Pipedrive, and GCal.
Cons
- Sequencing is a little weak for outbound sales.
- The mobile app is feature limited.
- Deleted messages can be hard to find.
- Shared inboxes.
- Assigning emails to specific team members.
- Ability to communicate with team members.
- Saves an incredible amount of time when coordinating with internal partners.
- Increases response time to inbound inquiries significantly.
- Streamlined handoff between sales and support.
Front is honestly an amazing blend of an email server and Slack, as it allows for nimble, efficient, and immediate communication between team members without needing to forward a single email back-and-forth before finally responding to a client. Front also saves time when working between multiple inboxes (both personal and shared) by creating silos for each inbox.
Do you think Front delivers good value for the price?
Yes
Are you happy with Front's feature set?
Yes
Did Front live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Front go as expected?
I wasn't involved with the implementation phase
Would you buy Front again?
Yes
Comments
Please log in to join the conversation