Fuze as the telephony system at our organization
July 24, 2019
Fuze as the telephony system at our organization
Score 10 out of 10
Vetted Review
Verified User
Modules Used
- Voice
Overall Satisfaction with Fuze
It is used by the organization and deployed at all offices across multiple geographies. It is used as a replacement to the existing physical phone system and also used as Fuze for Salesforce as a call center.
- Account Team
- Technical Support
- Platform
- I feel Fuze for Salesforce is not matured enough.
- Upgrade process causes issues sometimes.
- Sometimes I get issues and voice functionality does not work. Mostly happens around upgrade, gets resolved once we perform cache update or restart the app.