Excellent remote support tool. Would buy again.
February 04, 2022

Excellent remote support tool. Would buy again.

Richard Roderick | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Getscreen.me

I use Getscreen.me to support our environment of servers and workstations. I also use it for ad-hoc connections to support users as needed.

Pros

  • Fast Connection
  • Easy to use
  • Easy to manage

Cons

  • ip restriction
  • group management
  • hosted service
  • url cname branding
  • manage through web browser
Getscreen.me works very well. The current feature set works well and I look forward to them adding more features. For ad-hoc support sessions, GSM works as well as anyone out there.

Do you think Getscreen.me delivers good value for the price?

Yes

Are you happy with Getscreen.me's feature set?

Yes

Did Getscreen.me live up to sales and marketing promises?

Yes

Did implementation of Getscreen.me go as expected?

Yes

Would you buy Getscreen.me again?

Yes

Well suited for anyone that needs to support customers remotely. Needs a little more to manage multiple groups of users/computers easily.

Getscreen.me Feature Ratings

Remote Administration
7.4
Screen sharing
9
File transfer
7
Instant message
7
Access to sleeping/powered-off computers
7
Over-the-Internet remote session
9
Initiate remote control from mobile
7
Centralized management dashboard
6
Session record
9
Multi-platform remote control
6

Comments

  • Getscreen.me Software | TrustRadius Reviewer
    Getscreen.me Software
    commented 3 years ago
    Richard, thanks for such a detailed review it is very valuable to us! We are glad that you found our service convenient and useful.
  • Hanh Phan | TrustRadius Reviewer
    Hanh Phan
    commented 2 years ago
    great review

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