All in 1 solution for making the most of site visitors
Updated April 21, 2021

All in 1 solution for making the most of site visitors

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Gist

[It's being used] In a geographical area of the organisation to run a chatbox and chat bots, contacts database, autoresponders and automations to make our lead nurturing and sales process less time intensive.
  • Chatbots - Easy to set up with logic depending on how people respond
  • Automations - Triggering particular actions depending on what a visitor does on the site
  • Autoresponders and broadcast e-mails - simple to set up
  • Forms - Easy to create forms to capture info from visitors
  • Customer support is excellent and they listen to all suggestions so any missing functionality that I have discovered, they have responded to
  • They have a great suggestions process so any minor missing functionality I have discovered, I am confident will be resolved at some point
  • Honestly, I think they're really good company who listen to their users and act fast to improve the software
  • Increased our subscriber database
  • Allowed us to respond to more customer enquiries in real time
  • Automated the lead nurture and sales process leading to increased sales and better customer relationships
  • Simplified and automated repetitive tasks
Gist has way more features than Mailchimp and I found the pricing model much better.

Do you think Gist delivers good value for the price?

Yes

Are you happy with Gist's feature set?

Yes

Did Gist live up to sales and marketing promises?

Yes

Did implementation of Gist go as expected?

Yes

Would you buy Gist again?

Yes

[It's well suited] If you have a website and want to collect info from visitors and/or e-mail visitors and/or provide chat facility on your site and/or run popups and/or build a contacts database and/or build a knowledge base and/or set up automatic triggers and events when visitors perform certain actions.

It's less appropriate if you're not prepared to invest the time in building it so it works for your site.