Gong Review
March 21, 2022

Gong Review

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Gong

We are able to quickly revisit our calls and search words used is a game changer. We no longer need detailed notes and can focus on the customer. The use of statistics is very helpful when trying to improve on activity and progress.
  • Record calls
  • Use of data analysis
  • Speed of use
  • Increase in revenue by using data to make customers happy
  • We saved a lot of time when working with customers
Great product and easy to use plus we have increased revenue.
Definitely increased insights have helped close more deals.

Do you think Gong delivers good value for the price?

Yes

Are you happy with Gong's feature set?

Yes

Did Gong live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Gong go as expected?

I wasn't involved with the implementation phase

Would you buy Gong again?

Yes

The relevant data we get is very insightful in customer interactions.