Overall Satisfaction with Gong
I use Gong every day to help me understand my current opportunities and get better at selling. After I have a call I will review it (on 2X speed of course) to see if I can catch anything that I may have missed the first time. I then use it to create snippets to send to the sales engineer so he understands anything he needs as we move forward in the opportunity. Sometimes I even use it to send the call recording to others in my prospect's org so they can have a good understanding of the conversation. The email reminders to keep up with deals are huge and super helpful in keeping me in check with my opportunities. The review tools are also awesome, I love to @ my manager when I need help refining something or when I want someone else in my org to see something/give some guidance.
- Call sharing with snippets and tags
- Opportunity reminders to keep you up to date on deals and send follow ups
- Understanding the health of an opportunity and the communications that have taken place
- Searching for companies can sometimes be confusing
- The UI in a company page takes me a minute to understand what I'm looking at
- Time savings
- Increase in sold deals
- Increase in company alignment on talk tracks
The emails to remind me are huge in my workflow. I know that if for some reason an email falls through the cracks that Gong has my back in reminding me to make sure it gets sent out. It is constantly telling me about prospects that I haven't spoken to in a bit so I keep up to date and on task with everyone I speak to.
Do you think Gong delivers good value for the price?
Are you happy with Gong's feature set?
Did Gong live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Gong go as expected?
I wasn't involved with the implementation phase
Would you buy Gong again?
If you're a seller you need Gong. Being able to pick apart calls, understand how long you spoke, and see transcripts are so huge. You can easily get feedback and share recordings across the org and with your prospects. The tool is an integral part of my success on a daily basis.