Gong keeps me honest and also gives me credibility when I share trends with management.
June 28, 2023
Gong keeps me honest and also gives me credibility when I share trends with management.
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Gong
We use Gong in a variety of ways. C-level takes a look at calls from sales reps to be up to date with the market. I also rely on Gong for note-taking and appreciate that it sends me a recap after every call. Most importantly, both my prospects and myself can refer back to the calls to review anything that we may have missed.
- Call recording
- Post-call recap
- Reminders for calls coming up
- Reminders to follow up
- I'd like for the call and email timeline to be condensed to just show actual activities and not large gaps where things aren't happening.
- Also in the timeline, I'd like to hover over the call icon and see the title of the call instead of having to click into it.
- More accountability on calls.
- Clear and concise reporting to management on what's happening on calls.
- The ability to ask for specific feedback from peers and managers because we can refer to exact moments in demos.
I love the recap emails that show action items. If I promise a prospect something after the call, Gong will shed light on me saying that. It'll also give me a timeline so that I can revisit for context.
Gong helps with compiling trends together so that I can report them wherever necessary. For example, if we're getting pushback on specific things, I can build a case that many prospects are experiencing the same and build a solution for that scenario.
I've used Salesroom in the past, but only because their C-level were Codility alum. Gong is currently top-notch.
Do you think Gong delivers good value for the price?
Not sure
Are you happy with Gong's feature set?
Yes
Did Gong live up to sales and marketing promises?
Yes
Did implementation of Gong go as expected?
I wasn't involved with the implementation phase
Would you buy Gong again?
Yes