Best Call recording Tool!! Period.
August 27, 2024

Best Call recording Tool!! Period.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Gong

The way it creates meeting notes is fantastic!! It's always helpful, and we don't need to listen to the entire call; the detailing is out of the box. This AI feature has helped me with my daily project management tasks, where I usually meet with clients. Gong does the work for me.

Pros

  • Call Recording.
  • Summarizing the call.
  • Creating notes.
  • Creating action items.

Cons

  • Not as per my usage.
  • I don't have that data.
Because I love this tool, and I believe an appreciation for something that helps your needs to go public so everyone can know what's in the market and can make their work simpler. I don't know if there are more such tools, but I came across this one, which greatly helped me.
The way it creates meeting notes is fantastic!! It's always helpful, and we don't need to listen to the entire call; the detailing is out of the box. This AI feature has helped me a lot with my daily project management tasks, where I usually spend my time meeting with clients. Gong does the work for me.
The way it creates meeting notes is fantastic!! It is always helpful, and we don't need to listen to the entire call; the detailing is out of the box. This AI feature has helped me with my daily project management tasks, where I usually meet with clients; Gong Does the work for me.
The way it creates meeting notes is fantastic!! It's always helpful, and we don't need to listen to the entire call; the detailing is out of the box. This AI feature has helped me a lot with my daily project management tasks, where I usually spend my time meeting with clients. Gong does the work for me.

Do you think Gong delivers good value for the price?

Yes

Are you happy with Gong's feature set?

Yes

Did Gong live up to sales and marketing promises?

Yes

Did implementation of Gong go as expected?

Yes

Would you buy Gong again?

Yes

I have only used it for call recordings and checking the action items. So far, it has fulfilled all my needs, and my workload has decreased. This tool is the way to go for those who spend time in meetings and then need to share summaries, action items, and next steps.

Gong Feature Ratings

Speech-to-Text Transcription
10
Keyword Detection
10
Sentiment Analysis
10
Speaker Diarization
10
Call Recording Playback
10
Call Summarization
10
Conversion Metrics
10
Keyword Search & Retrieval
10
Call Tagging
Not Rated
Integration with CRM Systems
Not Rated

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